About The Position

Signet Jewelers is seeking entry-level and experienced Jewelers to join its Field Design & Service Center Teams. Depending on the jeweler’s current skillset, the role involves restoring jewelry, performing repairs, and potentially designing and creating custom pieces. Team members provide customer-first service and work to exceed customers’ expectations for custom jewelry design and repairs. The company offers training and continuous learning, with opportunities to develop skills and advance from beginner to artisan in a promote-from-within environment. Pay is based on current jeweler skillset and experience. The position is based at a Design & Service Center. Full-time work consists of a 40-hour work week, with varying hours that may include some nights and weekends and seasonal required overtime. A qualified bench test is required to assess the candidate’s current jeweler level.

Requirements

  • 1–3 years of Bench Jeweler or relevant skilled-trades experience working with fine metals.
  • Pass a qualified bench test to assess current jeweler level.
  • Excellent organizational skills and attention to detail.
  • Customer-service mindset and high standards for quality work.
  • Basic computer skills.
  • High school degree or equivalent preferred but not required.
  • Availability for varying hours, including some nights and weekends; full-time roles have a 40-hour work week and seasonal required overtime.

Nice To Haves

  • Knowledge or experience in stone setting, sizing, polishing, and jewelry repair.
  • High school degree or equivalent.
  • Experience with chain and clasp repair, prong re-tipping, creating stone mountings, channel and platinum rebuilds, minor jewelry repairs, wax carving, fabrication, casting, custom design and creation, or CAD/CAM design work.

Responsibilities

  • Restore jewelry to its original condition.
  • Perform jewelry repairs, potentially including chain and clasp repair, prong re-tipping, stone setting, stone mountings, channel and platinum rebuilds, and minor ring repairs.
  • Depending on skillset, perform wax carving, fabrication, casting, custom design and creation, and CAD/CAM design work.
  • Deliver customer-first service and meet customers’ expectations for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes and training to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Competitive pay based on current jeweler skillset and experience.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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