About The Position

Signet Jewelers is seeking entry-level and experienced Jewelers to join its Field Design & Service Center Team. Depending on skillset, the role involves restoring jewelry, performing repairs, and designing custom jewelry. Team members are expected to provide a customer-first experience and deliver high-quality work. The organization offers training and opportunities to develop and advance jeweler skills in a promote-from-within environment. Full-time work consists of 40 hours per week, with seasonal required overtime; hours may vary and include some nights and weekends.

Requirements

  • 1–3 years of Bench Jeweler or relevant skilled-trades experience working with fine metals.
  • Pass a qualified bench test to assess current jeweler level.
  • Excellent organizational skills and attention to detail.
  • Customer-service orientation and a high standard for quality work.
  • Basic computer skills.
  • Varying hours, including some nights and weekends; full-time work is 40 hours per week with seasonal required overtime.

Nice To Haves

  • High school degree or equivalent (preferred but not required).
  • Knowledge or skills in stone setting, sizing, polishing, and jewelry repair.

Responsibilities

  • Restore jewelry to its original beauty and perform jewelry repairs.
  • Design and create custom, one-of-a-kind jewelry, depending on current skillset.
  • Perform applicable bench work such as chain and clasp repair, prong retipping, stone setting, creating stone mountings, channel and platinum rebuilds, minor ring repairs, wax carving, fabrication, casting, and CAD/CAM design work.
  • Deliver a customer-first experience that exceeds customer expectations for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Competitive pay reflective of jeweler skillset and experience.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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