About The Position

Signet Jewelers is hiring entry-level and experienced jewelers for its Field Design & Service Center Teams. Team members restore jewelry, perform repairs, and may design and create custom jewelry according to their skill level. The team is dedicated to providing customer-first service that exceeds expectations for custom jewelry design and repair. Signet offers training and continuous learning, with opportunities to advance from beginner to artisan in a promote-from-within environment. Pay is based on the jeweler’s current skillset and experience. The role is full-time, consisting of a 40-hour work week, with varying hours that may include nights and weekends and seasonal required overtime.

Requirements

  • High school degree or equivalent preferred, but not required.
  • 1–3 years of Bench Jeweler or relevant skilled-trades experience working with fine metals.
  • Pass a qualified bench test to assess current jeweler level.
  • Excellent organizational skills and attention to detail.
  • Customer-service mindset and a high standard for quality work.
  • Basic computer skills.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work seasonal required overtime.

Nice To Haves

  • Knowledge or skills in chain and clasp repair, prong retipping, stone setting, creating stone mountings, channel and platinum rebuilds, minor ring and other jewelry repairs, wax carving, fabrication, casting, custom design and creation, and CAD/CAM design work.

Responsibilities

  • Restore jewelry to its original condition and beauty.
  • Perform jewelry repairs, including chain and clasp repair, prong retipping, stone setting, mounting creation, ring repair, and channel and platinum rebuilds, as applicable to skill level.
  • Create custom jewelry designs and pieces, including through wax carving, fabrication, casting, and CAD/CAM work, as applicable to skill level.
  • Deliver customer-first service for custom jewelry design and repairs.
  • Complete a qualified bench test to assess current jeweler skill level.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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