About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role offers a training program to develop skills from apprentice level toward becoming a Bench Jeweler, with opportunities to advance in a promote-from-within environment. Candidates with basic jewelry or jewelry repair knowledge are welcome, as are candidates with a strong interest in learning the trade. The Apprentice learns the business through administrative responsibilities, customer service, interactions with stores and customers, clerical tasks, jewelry intake and tracking photography, polishing, and quality control. The team is dedicated to delivering a customer-first experience for custom jewelry design and repairs. Full-time work consists of 40 hours per week, with seasonal required overtime and varying hours that may include some nights and weekends.

Requirements

  • Customer-service mindset and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • High school degree or equivalent preferred but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred but not required.
  • Willingness to work varying hours, including some nights and weekends.
  • Full-time schedule consists of 40 hours per week, with seasonal required overtime.

Nice To Haves

  • Basic jewelry or jewelry repair/design knowledge.
  • High school degree or equivalent.

Responsibilities

  • Complete customer service and administrative responsibilities, including interacting with stores and customers.
  • Perform administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn jewelry repair basics, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler and develop bench skills.
  • Support the team in delivering a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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