About The Position

Signet Jewelers is seeking entry-level and experienced Jewelers to join its Field Design & Service Center Team. Team members restore jewelry, perform repairs, and may design custom, one-of-a-kind pieces based on their skills. They deliver a customer-first experience focused on exceeding expectations for custom jewelry design and repairs. The role offers opportunities to develop from beginner to artisan through training, continuous learning, and promotion from within. Pay is based on current jeweler skillset and experience. Full-time work consists of 40 hours per week, with seasonal required overtime and varying hours that may include some nights and weekends.

Requirements

  • High school degree or equivalent preferred, but not required.
  • 1–3 years of Bench Jeweler or relevant skilled-trades experience working with fine metals.
  • Pass a qualified bench test to assess current jeweler level.
  • Excellent organizational skills and attention to detail.
  • Customer-service mindset and a high standard for quality work.
  • Basic computer skills.
  • Ability to work varying hours, including some nights and weekends.
  • Full-time schedule is 40 hours per week, with seasonal required overtime.

Nice To Haves

  • Knowledge of stone setting, sizing, polishing, and jewelry repair.
  • High school degree or equivalent.
  • Experience with chain and clasp repair, prong re-tipping, stone setting, creating stone mountings, channel and platinum rebuilds, minor ring repair, wax carving, fabrication, casting, custom design and creation, or CAD/CAM design work.

Responsibilities

  • Restore jewelry to its original condition and perform jewelry repairs.
  • Design and create custom jewelry according to current skillset.
  • Provide a customer-first experience for customers seeking custom jewelry design and repairs.
  • Perform bench-jeweler work such as chain and clasp repair, prong re-tipping, stone setting, creating stone mountings, channel and platinum rebuilds, minor ring repairs, wax carving, fabrication, casting, and CAD/CAM design work, depending on skillset.

Benefits

  • Jeweler certification classes and training to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Competitive pay based on current jeweler skillset and experience.
  • Paid time off.
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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