Bellperson/Valet - The Reach

Waldorf Astoria Kuwait•Key West, FL
•Onsite

About The Position

The Bellperson/Valet supports guest arrivals and departures by safely transporting and securing guest vehicles between the hotel driveway and designated parking areas. The role also assists guests with luggage and belongings, provides friendly and prompt service, responds to inquiries, and helps resolve guest issues. Team members are expected to reflect Hilton’s values of hospitality, integrity, leadership, teamwork, ownership, and urgency.

Requirements

  • Demonstrate a passion for hospitality.
  • Act with integrity and do the right thing.
  • Inspire others through leadership.
  • Believe in teamwork and take ownership and accountability.
  • Bring urgency and discipline to each moment.

Responsibilities

  • Collect vehicle keys and issue claim tickets.
  • Safely and efficiently transport guest vehicles between the hotel driveway and designated parking areas.
  • Assist guests with luggage and retrieve items from vehicles upon request.
  • Maintain an upbeat, friendly attitude during guest interactions.
  • Respond promptly to guest inquiries and resolve issues in a friendly, efficient manner.

Benefits

  • Access to 110 nights of discounted travel through the Go Hilton program, with rates as low as $40 per night.
  • Employee stock purchase program with a 15% discount on Hilton shares.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis Concierge support.
  • Free counseling and support through the Employee Assistance Program for eligible Team Members.
  • Paid time off.
  • Health and welfare plans, including medical, dental, and vision coverage.
  • Retirement plans.
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