Guest Arrival Experts create memorable arrival and departure experiences for hotel guests by taking initiative and delivering a wide range of services. They move throughout the work area to address operational needs and guest requests, complete reports, and share information about local highlights, making transactions feel like part of the guest experience. The role requires professional communication and appearance, maintaining confidentiality, protecting company assets, following company policies and procedures, creating a safe workplace, and upholding quality standards. Associates stand, sit, or walk for extended periods and perform hands-on tasks involving moving and handling objects.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED