Bell/Valet-PT, 2 days a week, 3pm-11pm-Monday & Tuesday

Hotel Management of New Orleans LLC•New Orleans, LA

About The Position

The Bell/Valet Associate supports hotel operations by providing excellent guest service and handling valet and bell responsibilities. The role includes assisting guests with luggage, managing vehicles, and helping ensure the safety and security of the property. The associate also provides light maintenance assistance and works with other departments to support customer service. The position is 2 days a week, Monday and Tuesday, from 3:00 p.m. to 11:00 p.m.

Requirements

Valid driver’s license and ability to operate standard and manual transmission vehicles.
Ability to stand, walk, and move continuously for extended periods.
Ability to handle luggage carts and lift items up to 50 pounds.
Ability to bend, kneel, push, and pull.

Nice To Haves

High school diploma or equivalent preferred.
Previous experience in customer service or hotel operations is a plus.

Responsibilities

Greet guests promptly and courteously and assist with luggage and personal belongings.
Escort guests to their rooms and explain hotel features and amenities.
Deliver packages, messages, and other items as required.
Safely park and retrieve vehicles while following ticketing and inspection protocols.
Keep bell stand and valet areas clean and organized.
Accurately record guest service details in logs and forms.
Prepare for group arrivals and departures, including proper luggage handling and room readiness.
Monitor pedestrian traffic and patrol public areas, guest floors, and property perimeters.
Identify and promptly report safety hazards.
Follow hotel life safety systems and emergency procedures.
Address minor maintenance issues, including replacing light bulbs and handling minor plumbing concerns.
Assist Front Desk staff with calls, directions, taxi requests, and guest inquiries.
Collaborate with Housekeeping to maintain public spaces.
Complete event setups, breakdowns, and meeting servicing as directed by the General Manager.
Communicate effectively using radio and other tools.
Perform additional duties as assigned by the General Manager or Front Desk.