Bell Person - (Part Time)
About The Position
The Bell Person is responsible for assisting with the check-in/check-out processes and accommodating guests during their stay in an attentive, courteous, and efficient manner. This role requires adherence to the company's Service culture – 4 Keys to creating guests for life, and participation in all hotel required meetings and trainings. Maintaining high standards of personal appearance and grooming, including proper uniform/business attire and nametag, is essential. The Bell Person must be knowledgeable of all VIP areas and aware of daily events, reporting any safety or guest hazards to management or the Safety and Loss Prevention team. The role demands multitasking and prioritizing departmental functions to meet deadlines, along with thorough knowledge of the hotel's features and benefits.
Requirements
- Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
- Must participate in all hotel required meetings and trainings.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
- Be knowledgeable of all VIP areas.
- Be aware of all daily events.
- Report Safety or Guests Hazards to the Guest services management or Safety and Loss Prevention team.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Must have thorough knowledge of the hotels, its’ features, and benefits.
- Ability to lift and/or carry up to 50 pounds.
- Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation.
- Ability to stand and walk for extended periods of time.
- Ability to bend and twist, push and pull, stoop, and kneel.
- Proof of identity and eligibility to work in the United States.
Responsibilities
- Load and unload luggage carts.
- Check/store luggage for arrivals and departures with luggage tags.
- Deliver luggage or/and amenities to the guest rooms.
- Assist with room changes.
- Maintain current listing of local and area attractions, special events and activities.
- Maintain list of local transportation guides, churches, sports arenas, etc.
- Assist Houseperson with guest requests.
- Provide information, maps and directions as required.
- Abide by all hotel policies and safety rules.
- Perform other duties as requested by management.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
