Bell Person - Part- Time
About The Position
The Bell Person is the first point of contact for guests at Loews Coral Gables Hotel, helping create a seamless and memorable arrival and departure experience. This role welcomes and assists guests, handles and transports luggage, provides information about the hotel and local attractions, and supports guest safety and service needs. The position works with hotel departments including the Front Desk, Valet Parking, Concierge, Housekeeping, and Security. The role is part-time and may require varying schedules based on business needs, regular attendance, and participation in mandatory training sessions and meetings.
Requirements
- High school diploma or equivalent work experience preferred.
- Previous experience in a hospitality or customer service role preferred.
- Strong verbal communication skills.
- Ability to lift items weighing more than 75 pounds.
- Experience in a hotel or resort environment preferred.
Nice To Haves
- Previous experience in a hospitality or customer service role.
- Experience in a hotel or resort environment.
- High school diploma or equivalent work experience.
Responsibilities
- Welcome and assist arriving and departing guests with professionalism and courtesy.
- Safely handle and transport luggage, baggage, and packages.
- Securely store luggage while awaiting transfer.
- Provide information about room types, amenities, and hotel facilities, and address guest inquiries.
- Communicate hotel emergency procedures as needed.
- Provide information about the hotel and local attractions, including travel directions; promote hotel facilities, food and beverage outlets, and recreational programs.
- Transport guests safely to and from property areas.
- Build positive relationships with hotel departments, including Front Desk, Valet Parking, Concierge, and Housekeeping.
- Remain vigilant at the post when not assisting guests, helping ensure guest safety and notifying Security if necessary.
- Ensure equipment and work areas are clean and in proper condition, coordinating with Housekeeping for major cleaning tasks.
- Maintain regular attendance in conformance with standards.
- Work varying schedules as required by business needs.
- Attend mandatory training sessions and meetings.
- Perform other duties as assigned.
Benefits
- Competitive health and wellness benefits
- 401(k) with company match
- Paid sick days, vacation, and holidays
- Paid bereavement and pet bereavement
- Training and development opportunities and career growth
- Tuition reimbursement
- Pet insurance
- Team Member hotel rates, discounts, and other perks
- Subsidized parking rates
- Complimentary meals in the Team Member Café while working
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
