Bell Attendant/Guest Services

Sandestin Investments LLC • Miramar Beach, FL

4d • Onsite

About The Position

As a Bell Attendant/Guest Services team member at Sandestin Golf and Beach Resort, you will serve as an ambassador for the resort and help create an exceptional first impression. You will assist guests with their needs upon arrival and departure, support a smooth welcome and farewell, and help foster a friendly, welcoming atmosphere.

The role includes handling luggage, sharing information about resort amenities and the local area, escorting guests to rooms upon request, delivering requested items, and coordinating with the front desk and other departments. Work is performed primarily outdoors and in the front lobby, and includes regular driving throughout the property in all weather conditions.

Requirements

• High school diploma or equivalent.
• Valid Florida Driver's License and a clean driving record.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Ability to lift and carry heavy items and stand for extended periods; the physical demands section specifies lifting items weighing up to 100 lbs. as needed.
• Friendly, positive demeanor and a genuine desire to help others.
• Proficiency in English.

Nice To Haves

• Previous experience in hospitality, customer service, or a related field.
• Additional language skills.

Responsibilities

• Greet guests warmly upon arrival, assist with immediate needs, and provide a positive farewell at departure.
• Handle guests’ luggage carefully during check-in and check-out, including timely storage and retrieval.
• Provide information about resort amenities, activities, dining options, and directions around the property and local area.
• Monitor guest safety and security and report unusual activities or safety hazards.
• Escort guests to their rooms upon request and provide a brief orientation to room amenities and resort services.
• Deliver special requests to guest rooms, including mail, packages, or room service orders, courteously and promptly.
• Collaborate with the front desk and other departments, communicating effectively about guests’ needs and preferences.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED