Belk Selling Specialist Women's Dresses & Suits - Full Time - Crabtree Mall

Belk•Raleigh, NC

About The Position

The Belk Selling Specialist serves as a subject matter expert in the Women's Dresses & Suits department or key selling area, delivering a positive customer experience and maintaining product presentations aligned with brand standards. The role drives sales and store key metric performance through excellent service, relationship-building, clienteling, product recommendations, and promotion of merchandise and brands. This is an hourly position with monthly bonus eligibility.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
Greet, engage, and assist customers warmly, providing personalized service.
Build customer loyalty to the brand and store by providing high-quality service and tailored product recommendations.
Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product features and benefits.
Use brand guides and training materials to build product knowledge, apply advanced selling techniques, offer styling suggestions, and encourage repeat client interactions.
Maintain appealing selling areas, merchandise presentations, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment; follow visual merchandising directives and brand standards.
Execute promotions, special events, and customer outreach to maximize performance and contribute to department and store success.
Support a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Support store fulfillment and asset protection by accurately executing omnichannel and operational processes, maintaining product protection standards, and following safety and security protocols.