Men’s Better Collection Selling Specialist - Full Time - Crabtree Mall

Belk•Raleigh, NC

About The Position

The SPARC Selling Specialist serves as a subject matter expert on Men’s Nautica, Brooks Brothers, and Lucky Brand merchandise. The role delivers a positive customer experience and maintains merchandise presentations aligned with brand standards. It drives sales and store key metric performance through excellent service, relationship building, clienteling, product recommendations, and promotion of SPARC brands. This is an hourly position. The specialist supports sales, visual merchandising, store fulfillment, and asset protection while contributing to a positive store culture. The role requires a flexible schedule based on business needs, including nights, weekends, and holidays.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
Greet, engage, and assist customers warmly, providing personalized service.
Build customer loyalty through best-in-class service and tailored product recommendations.
Use selling tools and digital devices to provide a seamless omnichannel experience and share information about inventory, assortment, and product features and benefits.
Use brand guides and training materials to expand product knowledge, apply advanced selling techniques, and make styling suggestions.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Maintain selling areas, merchandise presentations, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
Align merchandise presentations with visual merchandising directives and brand standards.
Execute promotions, special events, and customer outreach to maximize performance and contribute to brand, department, and store success.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Support store fulfillment and asset protection initiatives by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following safety and security protocols.