Men’s Better Collection Selling Specialist - Full Time - Crabtree Mall

Belk•Raleigh, NC

About The Position

The SPARC Selling Specialist serves as a subject matter expert on Men’s Nautica, Brooks Brothers, and Lucky Brand merchandise and maintains presentations aligned with brand standards. The role supports a positive customer experience and drives sales and store key metric performance through excellent service, relationship-building, clienteling, product recommendations, and promotion of SPARC brands. This is an hourly position. The specialist helps create a welcoming and memorable shopping experience, builds customer loyalty through personalized service, and uses selling tools and digital devices to support an omnichannel experience. The role also maintains merchandise presentation, signage, fitting rooms, and cleanliness; supports promotions and customer outreach; contributes to a positive store culture; and assists with fulfillment, operations, and asset protection processes.

Requirements

Dedication to customer service and motivation to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Ability to work independently with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move throughout all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership, demonstrate accountability and initiative, and work toward store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community.
Greet, engage, and assist customers warmly, providing personalized service.
Build customer loyalty through best-in-class service and tailored product recommendations.
Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product features and benefits.
Use brand guides and training materials to build product knowledge, apply advanced selling techniques, and make styling suggestions that encourage repeat client interactions.
Maintain selling areas, merchandise presentation, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment, following visual merchandising directives and brand standards.
Execute promotions, special events, and customer outreach to maximize performance and support assigned brand, department, and store success.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Support store fulfillment and asset protection by accurately and efficiently carrying out omni and operations processes, maintaining product protection standards, and following safety and security protocols.