Behavioral Health Technician - BHT - Crisis Center - Multiple Shifts

Claratel Behavioral Health • Decatur, GA

6d • Onsite

About The Position

Claratel Behavioral Health is hiring Behavioral Health Technicians for its DeKalb Regional Crisis Center (DRCC), working in the Crisis Stabilization Unit (CSU). Under the supervision of the Behavioral Health Technician Manager, the technician provides direct client support, helps maintain client safety, and contributes to a multidisciplinary team focused on recovery, dignity, and healing. The position is described as fast-paced and emotionally fulfilling, and is critical to crisis care.

The posting lists full-time rotating shifts: 7:00 AM–7:45 PM, with two openings, and 7:00 PM–7:45 AM, with one opening. It also lists part-time shifts: 3:00 PM–11:45 PM on Fridays only; 7:00 PM–7:45 AM every other Wednesday; and 11:00 PM–7:45 AM every other Friday.

Claratel Behavioral Health is a public, not-for-profit community organization providing mental health, developmental disabilities, and substance use disorder services. It operates at more than 20 locations in DeKalb County, Georgia, and has more than 400 direct-care and support staff. Pre-employment drug screening and successful completion of a criminal history background check are required.

Requirements

• High school diploma or GED.
• One year of experience in social services or a related field.
• CPR, First Aid, MindSet (or CPI equivalent), and Defensive Driving certifications, or the ability to obtain them.
• Strong documentation and basic computer skills.
• Empathy and patience in high-stress situations.
• Excellent verbal and written communication skills.
• Ability to de-escalate and support clients in crisis.
• Team-first mindset and strong attention to detail.
• Ability to walk, stand, and sit for long periods.
• Ability to lift up to 25 lbs.
• Comfort working weekends, holidays, and flexible shifts.
• Willingness to work in a fast-paced environment with potential exposure to combative behavior.

Nice To Haves

• College coursework in psychology, social work, or a related field.
• Two years of behavioral health experience.
• Familiarity with crisis intervention and trauma-informed care.

Responsibilities

• Assist clients with activities of daily living (ADLs).
• Monitor, observe, and document client behavior, condition, and safety.
• Offer emotional support and crisis intervention.
• Use de-escalation techniques to maintain a safe, therapeutic space.
• Lead or support recovery-focused activities and group sessions.
• Carry out treatment plans developed by clinicians.
• Document client interactions and progress using Electronic Health Records (EHR).
• Monitor vital signs and assist with physical wellness checks.
• Work alongside nurses, therapists, psychiatrists, and case managers.
• Share timely updates about client status and care needs.
• Attend team meetings and provide feedback on client progress.
• Maintain cleanliness, safety, and order on the unit.
• Conduct routine safety checks and manage essential supplies.
• Adhere to HIPAA, confidentiality, and organizational standards.
• Complete mandatory training and participate in ongoing development.

Benefits

• Meaningful work that changes lives every day.
• Supportive and diverse team culture.
• Access to ongoing professional development and training.
• Opportunity to grow within one of Georgia’s leading behavioral health organizations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED