Behavioral Health Technician - BHT - Crisis Center - Multiple Shifts
About The Position
Behavioral Health Technicians work in the DeKalb Regional Crisis Center’s Crisis Stabilization Unit under the supervision of the Behavioral Health Technician Manager. The role provides direct support to clients, promotes their safety, and contributes to a multidisciplinary team focused on recovery, dignity, and healing. It is a fast-paced role in crisis care, with full-time and part-time shift openings. Listed shifts include 7:00 AM–7:45 PM, 7:00 PM–7:45 AM, 3:00 PM–11:45 PM on Fridays, 7:00 PM–7:45 AM every other Wednesday, and 11:00 PM–7:45 AM every other Friday. The technician supports clients with activities of daily living, observes and documents client behavior and condition, offers emotional support and crisis intervention, and helps maintain a safe therapeutic environment. The role also includes carrying out clinician-developed treatment plans, documenting care in electronic health records, monitoring vital signs, collaborating with clinical colleagues, maintaining unit safety and cleanliness, and following confidentiality and organizational standards.
Requirements
- High school diploma or GED.
- One year of experience in social services or a related field.
- CPR, First Aid, MindSet (or CPI equivalent), and Defensive Driving certification, or ability to obtain them.
- Strong documentation and basic computer skills.
- Empathy and patience in high-stress situations.
- Excellent verbal and written communication.
- Ability to de-escalate and support clients in crisis.
- Team-first mindset and strong attention to detail.
- Able to walk, stand, and sit for long periods.
- Capable of lifting up to 25 lbs.
- Comfortable working weekends, holidays, and flexible shifts.
- Willingness to work in a fast-paced environment with potential exposure to combative behavior.
Nice To Haves
- College coursework in psychology, social work, or a related field.
- Two years of behavioral health experience.
- Familiarity with crisis intervention and trauma-informed care.
Responsibilities
- Assist clients with activities of daily living (ADLs).
- Monitor, observe, and document client behavior, condition, and safety.
- Offer emotional support and crisis intervention.
- Use de-escalation techniques to maintain a safe, therapeutic space.
- Lead or support recovery-focused activities and group sessions.
- Carry out treatment plans developed by clinicians.
- Document client interactions and progress using Electronic Health Records (EHR).
- Monitor vital signs and assist in physical wellness checks.
- Share timely updates about client status and care needs with nurses, therapists, psychiatrists, and case managers.
- Attend team meetings and provide feedback on client progress.
- Maintain cleanliness, safety, and order on the unit.
- Conduct routine safety checks and manage essential supplies.
- Adhere to HIPAA, confidentiality, and organizational standards.
- Complete mandatory training and participate in ongoing development.
Benefits
- Ongoing professional development and training.
- Opportunity to grow within the organization.
- Supportive and diverse team culture.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
