Behavioral Health Technician Supervisor

Discovery Behavioral Health•Crownsville, MD

5d•$27 - $30•Onsite

About The Position

The Behavioral Health Technician Supervisor (BHT Supervisor) assists and supports patients throughout the treatment experience, from admission through discharge, and contributes practical information to treatment planning. The role focuses on patient safety and support, delivering interventions and psychoeducational groups, monitoring and supervising tech staff, assisting with staff scheduling, and participating in staff training. The supervisor also collaborates with facility leadership on quality and safety progress and alignment with facility KPIs. The position supports patient daily routines and needs, assists nursing staff as directed, responds to crisis situations, implements treatment plans, supports admissions and discharges, monitors and documents patient activity, and maintains a safe and organized facility. Other duties include completing required documentation and training, conducting facility and grounds checks, and providing patient transportation when qualified to drive a company vehicle. The role includes supporting the training, scheduling, and supervision of tech staff; obtaining missing employee documentation; reviewing and approving timecards, days-off requests, and shift exchanges; and participating in performance evaluations and disciplinary actions when applicable. For eating disorder programs, staff must eat meals and snacks with patients while supervising mealtimes and follow the specified clinical and dietary models. Residential treatment staff may need to pass medication where permitted by state law; training or required certification will be provided. This is a full-time, on-site position in Crownsville, Maryland. The schedule is Sunday through Thursday, 6:45 a.m. to 3:15 p.m. The stated pay range is $27.00–$30.00 per hour.

Requirements

High school diploma or equivalent required.
Two or more years of experience in leadership, management, mental health, substance use, or the eating disorder field required.
Valid and unrestricted state driver's license.
Obtain and maintain CPI certification within 90 days of hire; training is provided.
Obtain and maintain CPR, AED, First Aid, and Food Handling/Safety certifications within 30 days of hire; training is provided.
For the Substance Use Division, at least one year of sobriety is required if the applicant is in recovery.
For the Eating Disorder Division, at least one year of recovery from an eating disorder is required if the applicant is in recovery.
Must be pre-qualified to drive a company vehicle to provide transportation services.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Follow DBH policies and procedures and conduct oneself in a manner consistent with DBH values, professional ethics, and boundaries.
Provide respectful customer service to patients and demonstrate understanding of cultural and lifestyle diversity.
Collaborate with facility leadership to review quality and safety progress and maintain alignment with facility KPIs.
Maintain confidentiality of patient records and confidential facility or company information.
Support patients with daily needs and routines, including hygiene, meals and snacks, bathroom safety observations, and free time.
Assist nursing staff as directed, including patient supervision, vital signs, and room or patient searches.
Recognize and respond to crises and provide appropriate interventions.
Assist with implementation of individual patient treatment plans and support patients during admission and discharge.
Monitor patient activity and document significant issues; complete shift notes, group notes, and other required documentation by the end of the shift.
Maintain an organized and safe environment, perform basic housekeeping, and conduct facility and grounds checks, reporting irregularities or safety concerns.
Facilitate and lead daily groups as directed by facility leadership, if applicable.
Attend staff meetings and in-service training, complete online training and policy verification, and keep the employee HR file up to date.
Provide transportation and supervision for patients and perform errands, shopping, admissions, and outings when pre-qualified to drive a company vehicle.
Participate in and support training, scheduling, and supervision of tech staff.
Obtain missing employee documentation and review and approve tech staff timecards, requested days off, and shift exchange requests.
Participate in tech employee performance evaluations and disciplinary actions, if applicable.
For eating disorder programs, supervise and support patients during meals by eating meals and snacks with them, and follow the CFD Clinical Model and Dietary CARE model.
Familiarize oneself with and adopt the Center for Discovery treatment programs' philosophy, mission, goals, and objectives, and maintain basic knowledge of the clinical orientation and interventions used there.
For residential treatment where permitted, pass medication as needed after receiving required training or certification.
Perform other duties as assigned.