Behavioral Health Technician Supervisor

Compass Health Network•Rolla, MO

About The Position

The Behavioral Health Technician Supervisor (internal title: Community Living Instructor Supervisor) leads and supports individuals receiving behavioral health services in residential or community-based programs. The role supervises Behavioral Health Technicians, oversees daily site operations, and ensures client care meets quality, safety, and compliance standards. It is a hands-on leadership position focused on team development and maintaining a safe, supportive environment for individuals living with behavioral health diagnoses. This is a full-time, benefit-eligible position with a Monday–Friday schedule. Flexibility is required to provide emergency shift coverage or respond to urgent issues as needed. The position covers Rolla and Cuba, with approximately 80% of the work in Rolla and weekly travel to Cuba.

Requirements

High school diploma or GED.
At least two years of relevant work experience.
Valid, unrestricted driver's license at time of hire.
Obtain and maintain a Class E Missouri driver's license within 60 days of hire.
Strong leadership and organizational skills, particularly in fast-paced or residential environments.
Initiative and comfort serving as the point person for staff and clients.
Understanding of behavioral health challenges and a commitment to empowering others.
Ability to remain calm in crisis situations and lead others in doing the same.
Clear and respectful communication with diverse individuals and teams.
Flexibility and reliability, including willingness to step in where needed to support the team and clients.

Responsibilities

Manage staff schedules and ensure adequate coverage using internal scheduling tools.
Provide day-to-day oversight of the residential or community living site, with 24/7 availability for support or emergency fill-in.
Supervise, train, and support Behavioral Health Technicians; lead monthly team meetings and performance reviews.
Oversee medication handling, logging, and storage, as applicable by site.
Maintain a safe and clean environment for consumers; conduct regular safety drills and inspections.
Coordinate orientation for new consumers and support daily supervision and engagement.
Review documentation and timekeeping for accuracy and compliance.
Support staff hiring by posting open positions, interviewing candidates, and working with recruiters.
Serve as the communication bridge between clinical teams and front-line staff to align care efforts.
Provide direct client support when needed, including crisis response, transportation, or assistance with daily living activities.
Complete required documentation and participate in audits, staff meetings, and training.