Behavioral Health Supervisor
About The Position
The Behavioral Health Supervisor is a hands-on leadership role overseeing Recovery Support Specialists/Behavioral Health Technicians (RSS/BHTs) in a residential substance use disorder treatment facility. The role ensures safe, compassionate, trauma-informed support services by coordinating daily operations, promoting consistency in clinical programming, directly supervising staff, and modeling excellent client care. The Supervisor also performs RSS duties as needed to support continuity of care and staff accountability. The position is full-time, exempt, based at a facility, and includes 10% travel. It supervises others and reports to the Program Director.
Requirements
- Experience training, mentoring, or onboarding new staff.
- Obtain First Aid/CPR certification within 30 days of hire.
- Valid driver’s license; meet state-specific licensing requirements and be eligible to transport patients under state regulations and company policy.
- Maintain an acceptable, insurable driving record.
- Bachelor’s degree in human services, behavioral health, psychology, or a related field, or at least two years of experience in behavioral health/SUD support services.
- Minimum of one year of supervisory or team leadership experience.
- Demonstrated knowledge of 12-Step programming and/or co-occurring disorders is identified as preferred.
Nice To Haves
- Certification as a Peer Recovery Support Specialist (PRSS).
- State Medication Technician/Medication Aide certification.
- Knowledge of 12-Step programming and/or co-occurring disorders.
Responsibilities
- Supervise, coach, and evaluate Recovery Support Specialists, ensuring monthly supervision and annual performance reviews are completed.
- Collaborate with nursing, clinical, and administrative teams to provide integrated, client-centered care.
- Develop and maintain the RSS staffing schedule, ensuring appropriate coverage and alignment with team strengths and competencies.
- Lead orientation and onboarding for new RSS staff and ensure training is completed within the first 60 days.
- Develop and facilitate training materials, in-service education, and ongoing skill development for the RSS team.
- Model and support a patient-centered culture.
- Ensure the clinical schedule is followed and the curriculum is adhered to.
- Monitor team adherence to facility policies, safety protocols, and therapeutic best practices.
- Conduct comprehensive client orientations within 48 hours of admission, covering program rules, expectations, and support services.
- Facilitate psychoeducational and life-skills groups to support recovery and reintegration.
- Support clinical processes, including intake, urine analysis administration, transportation, and recreational programming.
- Monitor and de-escalate behavioral issues using trauma-informed and ethical response strategies.
- Maintain detailed documentation of incidents, client progress, and shift activities in accordance with organizational policy.
- Ensure safe oversight of daily routines, including housekeeping, meals, and medication lines.
- Perform RSS duties as needed and carry out other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
