Behavioral Health Project Manager II (HYBRID)

Care Compass Network•City of Binghamton, NY

6d•$62,360 - $74,070•Hybrid

About The Position

The Behavioral Health Project Manager II contributes to the Behavioral Health department’s oversight, management, and operational logistics for behavioral health projects, initiatives, and investments. The role reports directly to the Behavioral Health Operations Manager and works closely with the Project Coordinator and members of the Behavioral Health Command team. The position leads and supports planning, implementation, monitoring, and continuous improvement of assigned programs. It develops project plans, workflows, and processes; tracks deliverables, outcomes, risks, schedules, and costs; prepares status reports and documentation; coordinates stakeholders and subject matter experts; and develops solutions to address issues and process or quality gaps. Care Compass Network uses a hybrid work model. Employees may work remotely from a home office or from the CCN office, a non-clinical professional office setting. Some travel may be required for partner and/or network meetings.

Requirements

Bachelor’s degree or 10 years of equivalent experience managing projects as a Project Manager or Project Director.
Reside within 1.5 hours of Care Compass’ office at 33 Lewis Road, Binghamton, NY 13905.
Project Management Professional (PMP) training or directly equivalent project management experience, with agreement to complete PMP training within one year.
Ability to work independently with minimal direct supervision, take direction, and use professional discretion to determine effective and efficient ways to carry out work duties.
Ability to work and communicate effectively with diverse organizations and stakeholder populations in fast-paced environments and evolving situations.
Experience leading a project management team and ability to develop strong working relationships across regions and diverse demographics.
Skill with personal computer programs such as Microsoft Outlook, Microsoft Office (Word, Excel, PowerPoint), and Smartsheet.

Nice To Haves

Experience working in a hybrid or remote work environment.
One to three years of experience in behavioral healthcare, a not-for-profit, or another healthcare setting.

Responsibilities

Facilitate team meetings to plan, execute, and monitor programs, including managing implementation and work plans, identifying risks, and keeping project plans on target.
Participate in developing project plans with detailed tasks, milestones, and timelines that support operational implementation of assigned initiatives.
Develop internal workflows and processes in response to behavioral health program needs.
Monitor and report progress and outcomes to ensure initiatives meet expectations and deadlines.
Manage and communicate ongoing changes in tasks, goals, and performance; produce concise, clear status reports; and maintain comprehensive program documentation.
Analyze problems and challenges, evaluate solutions, develop mitigation plans, and work with applicable team members to select and implement fixes.
Facilitate issue resolution to achieve project goals.
Manage relationships with internal and external stakeholders to ensure stakeholder satisfaction.
Complete program deliverables within defined scope, schedule, cost, and quality guidelines.
Use appropriate verification techniques to manage changes in project scope, schedule, costs, and staff resource time.
Determine priorities and coordinate activities for assigned programs and initiatives to achieve intended outcomes and organizational objectives.
Leverage subject matter experts for frameworks, best practices, and support to work groups and project teams during strategy development and execution.
Monitor performance, proactively develop and implement solutions to address process and quality gaps, and communicate strategy and planning to stakeholders.
Define and measure project performance using appropriate systems, tools, and techniques, and integrate continuous improvement into program design, execution, and monitoring.