Behavioral Health Clinical Supervisor (HYBRID)
About The Position
The Behavioral Health Clinical Supervisor provides clinical leadership, oversight, and supervision for the Care Compass Behavioral Health Navigation Hub and collaborates as a member of the Behavioral Health Command Team. The role also provides clinical supervision and support to external Behavioral Health Navigation Hubs operated by local hospitals, clinics, and community-based organizations. The supervisor ensures high-quality, evidence-based, trauma-informed, person-centered services; promotes compliance with regulatory and contractual requirements; supports program implementation and evaluation; and fosters relationships with community partners and stakeholders. The position provides clinical consultation, monitors program performance, supports staff professional development, and contributes to strategic planning and continuous quality improvement initiatives. It reports directly to the Behavioral Health Program Director. The role requires maintaining HIPAA compliance at all times.
Requirements
- Master's degree in Social Work, Mental Health Counseling, Psychology, Marriage and Family Therapy, or a related behavioral health field.
- Current New York State clinical licensure (LCSW, LMHC, LMFT, Psychologist, or equivalent applicable clinical license).
- Must be eligible to participate in Medicaid, Medicare, and other federally funded healthcare programs.
- At least three years of post-licensure clinical experience in behavioral health services.
- At least two years of supervisory, leadership, or program oversight experience, including coordination, healthcare systems, and community-based services.
- Above-average proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
- Ability to work independently, manage multiple priorities, use sound clinical judgment, and maintain professional discretion.
Nice To Haves
- Experience with managed care, value-based care, Medicaid programs, or behavioral health service integration initiatives.
- Experience in behavioral healthcare, not-for-profit, or healthcare settings.
- Experience with quality improvement, program evaluation, data analysis, and performance management.
- Experience working in a hybrid or remote work environment.
- Residence within 60 minutes of Care Compass’ Office at 33 Lewis Road, Binghamton, NY 13905.
Responsibilities
- Provide clinical supervision, guidance, and support to Behavioral Health Navigation Hub staff, including contracted providers as assigned.
- Ensure clinical services follow evidence-based practices, regulatory requirements, organizational policies, and contractual obligations.
- Conduct regular case reviews, case conferences, consultations, and audits to ensure quality, consistency, and compliance with clinical standards.
- Support recruitment, onboarding, training, mentoring, and professional development for Behavioral Health staff.
- Collaborate with internal departments and external partners to coordinate care, address service-delivery barriers, and promote integrated care models.
- Assist with developing and maintaining clinical policies, procedures, workflows, and best practices.
- Review incident reports, grievances, and other compliance-related matters and recommend corrective actions as appropriate.
- Prepare and contribute to reports, presentations, program evaluations, grant deliverables, and stakeholder communications.
- Serve as a clinical resource and subject matter expert for internal staff, community partners, and stakeholders.
- Carry out other duties assigned to manage and advance the goals of CCN.
- Maintain HIPAA compliance at all times.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
