Behavioral Health Clinical Supervisor

Jericho Road Ministries•Buffalo, NY
•Onsite

About The Position

Jericho Road Community Health Center is hiring a full-time Behavioral Health Clinical Supervisor in its Behavioral Health Department at the 184 Barton location. The role combines clinical care and team leadership: maintaining a patient caseload, providing therapy and assessments, coordinating holistic care, and supervising clinical staff. The supervisor also supports medical residents’ behavioral health training and works with the Behavioral Health Director on recruitment, hiring, staff evaluation, and department integration within a medical model. The role contributes to the organization’s mission of caring for communities, advancing health equity, and providing services that meet patients where they are. The position is salaried at $72,000. Individual compensation depends on factors including skills, experience, and qualifications. A flexible 40-hour workweek may be possible within certain teams. Jericho Road is an Equal Opportunity Employer that actively promotes equity of opportunity.

Requirements

  • LMHC, LCSW, LCSWR, or Licensed Psychologist with a New York State license to practice.
  • At least a master's degree in a mental or behavioral health field from an accredited university.
  • Three to five years of post-licensure experience as a professional licensed mental health provider in New York State.
  • Thorough knowledge of legal and ethical issues related to patients’ rights.
  • Knowledge of and responsibility for upholding New York State laws governing mental and behavioral health care.
  • Ability to evaluate therapeutic progress and modify approaches as necessary.
  • Ability to evaluate behavioral conditions affecting or impeding work performance and relational functioning, assess severity, and treat or refer appropriately.
  • Strong analytical, planning, and clinical intervention skills grounded in knowledge of human behavior, human systems, and organizational change.
  • Skill in managing serious incidents, including suicide intervention, accidents or illnesses, death or loss, self-injurious behaviors, and threat assessment.
  • Ability to work collaboratively with a diverse client group and competently work from a broad definition of diversity.
  • Ability to select logical, creative, and compassionate clinical interventions without undue influence from personal bias, stereotypes, or stigma.
  • Ability to quickly understand concepts and situations and offer creative solutions to problems of human functioning.

Responsibilities

  • Maintain a caseload of approximately 20 one-hour patient sessions per week, depending on program needs.
  • Maintain confidentiality regarding privileged administrative and client information.
  • Develop treatment plans, complete thorough patient assessments, and evaluate and modify therapeutic approaches as needed.
  • Adhere to the Code of Ethics and applicable standards of practice.
  • Build healthy therapeutic relationships and advocate for patient needs when necessary.
  • Collaborate with providers, interpreters, and care coordinators to support holistic care.
  • Refer patients to appropriate care within Jericho Road or to outside resources.
  • Provide individual, group, or family therapy.
  • Increase patient access to Behavioral Health services and enhance those services.
  • Direct and lead the integration of Behavioral Health within a medical model and support integrated, holistic services at Jericho Road.
  • Supervise Behavioral Health clinical staff, providing guidance, support, and feedback to promote high-quality patient care.
  • Conduct regular supervision sessions, address clinical concerns, provide case consultations, and promote professional development.
  • Assist second-year medical residents in developing clinical skills and understanding of behavioral health practices and principles.
  • Collaborate with the Behavioral Health Director to recruit and hire therapists.
  • Administer annual evaluations in collaboration with the Behavioral Health Director.
  • Ensure licensure remains in good standing, including completion of continuing education requirements.
  • Complete tasks assigned by the Director of Behavioral Health as needed.
  • Assess emergent and urgent situations and recommend solutions.
  • Prepare and maintain confidential case files.
  • Organize and conduct educational workshops, team interventions, and support groups.
  • Promote team member satisfaction and retention through communication, recognition, teamwork, and effective employee relations practices.
  • Maintain efficiency in patient-care coordination, patient scheduling, staffing levels, and room utilization.

Benefits

  • Medical insurance, with single-high coverage paid in full by the employer
  • Health savings account (HSA)
  • Dental insurance
  • Vision insurance
  • Employer-paid life insurance
  • Supplemental insurance
  • Tuition discounts
  • Generous paid time off
  • Opportunity for global travel to the organization's three global health clinics
  • Loan forgiveness for applicable positions
  • Possible flexible 40-hour workweek within certain teams
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