Behavioral Health Clinical Liaison

Centene Corporation•Melbourne, MO

2d•$70,100 - $126,200•Remote

About The Position

Serve as a liaison for external groups and providers regarding clinical information from the Operations and Medical Management teams. Assesses and performs review of member clinical records and services related to behavioral health and substance use. This is a remote position. Candidate must reside in and be licensed in the state of Missouri. Outpatient experience strongly preferred. At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

Requirements

Master's Degree In Social Work or Behavioral Health required
4+ years experience providing behavioral health outpatient care in a community setting or independent practice required
Experience with assessment of treatment plans related to mental health and substance abuse across the continuum of care required
Experience with managed care, case management, utilization management, or quality improvement required
LCSW - Licensed Clinical Social Worker required or LMHC - Licensed Mental Health Counselor required or LPC - Licensed Professional Counselor required or LMFT - Licensed Marital and Family Therapist required or LMHP - Licensed Mental Health Professional required or Licensed Clinical Psychologist required
Candidate must reside in and be licensed in the state of Missouri.

Nice To Haves

Outpatient experience strongly preferred.

Responsibilities

Interpret and present program results and develop data-driven analysis and metrics used to measure effectiveness and ROI of all current and new programs
Partner with various staff, along with internal and external departments on provider education and outreach; determine where there are gaps and work to develop and deploy education efforts
Partner with regional leadership for providers requiring a clinical interpretation of results related to health plan reporting, data and quality incentive payments; facilitate discussions to make recommendations
Implement and manage procedures for tracking, identifying and problem-solving operational issues, including issues between the provider network, community, and the facility, and make recommendations to solve
Act as the clinical representative in various meetings
Collaborate with staff to identify internal and external opportunities and initiate process changes to increase quality and improve staff, provider and member satisfaction
Serve as resource and liaison on utilization, quality improvement and case management activities
Performs other duties as assigned.
Complies with all policies and standards.