Behavioral Health Project Coordinator

Care Compass Network•City of Binghamton, NY

6d•$23 - $26

About The Position

The Behavioral Health Project Coordinator supports the Behavioral Health department’s project oversight and operational logistics related to behavioral health projects, initiatives, and investments. The role coordinates collaboration across departments and with external partners; oversees referrals, incident reporting, grievances, and other reporting protocols; and supports implementation and monitoring of behavioral health investments. The position reports directly to the Behavioral Health Operations Manager.

Requirements

Bachelor’s degree in a related field, or equivalent education and work experience.
Above-average proficiency with MS Office, including Word, PowerPoint, and Excel.
Ability to work independently, take direction, and use professional discretion to determine appropriate approaches to work duties, tasks, and responsibilities.

Nice To Haves

Experience working in behavioral healthcare, a not-for-profit, or another healthcare setting.
Experience working in a hybrid or remote work environment.
Residence within 30 minutes of Care Compass’ office at 33 Lewis Road, Binghamton, NY 13905.

Responsibilities

Support interdepartmental collaboration, coordination, and communication across the organization, including participation in department meetings, planning activities, and cross-functional workgroups.
Coordinate external collaboration and communication, including scheduling meetings and site visits, managing the department inbox, tracking requests for assistance, documenting responses, and routing or escalating issues appropriately.
Prepare agendas, meeting materials, presentations, and routine status reports, and provide technical assistance for internal and external meetings.
Compile information for internal reporting, funder updates, and stakeholder presentations, including grant reports, progress summaries, and evaluation materials.
Oversee implementation and monitoring of the department’s referral, incident reporting, and grievance protocols.
Assist with implementing each Behavioral Health investment in accordance with established guidelines, timeframes, and implementation plan requirements.
Collect, organize, validate, and maintain program information submitted by community partners, including directories, reports, invoices, and other documentation.
Maintain organized project records, files, meeting notes, action logs, and supporting documentation.
Monitor follow-up on action items, commitments, and decisions, escalating overdue or unresolved items to the appropriate Project Manager.
Perform other duties as assigned to manage and advance CCN’s goals.