Behavioral Health Crisis Care Manager / PRN
About The Position
The Behavioral Health Crisis Care Manager conducts behavioral health assessments and evaluations, develops individualized care plans, coordinates care across interdisciplinary teams, and provides crisis intervention and stabilization. The position supports patients experiencing acute psychiatric crises, including suicidal ideation, severe anxiety, psychosis, or substance-induced issues. It also includes patient and family education, discharge planning and referrals, advocacy, accurate electronic medical record documentation, and participation in professional development and quality and safety practices. This is a PRN overnight-schedule role, primarily covering shifts Monday through Friday from 12:00 a.m. to 8:30 a.m. At least 24 hours must be worked within the assigned schedule category if coverage needs allow, and the employee must be able to work four shifts per month. The position requires the ability to present in person at Emory Decatur Hospital, Emory University Hospital Midtown, Emory Hillandale Hospital, Emory University Hospital, Emory Saint Joseph's Hospital, and Emory Johns Creek Hospital. Travel may be required.
Requirements
- Master’s degree in Social Work, Psychology, Counseling, or a related field from an accredited institution.
- LMSW, LAPC, LCSW, or LPC license in Georgia, or obtain a license within 90 days of hire.
- Working knowledge of software and electronic medical record applications.
- Ability to work four shifts per month.
- Ability to present in person at the listed Emory hospital locations.
- Ability to meet the role’s physical demands, including lifting and carrying objects up to 25 pounds.
Nice To Haves
- One year of recent experience in a behavioral health setting is preferred.
- Three years of recent healthcare experience is preferred.
- Experience in an acute care setting is preferred.
Responsibilities
- Conduct thorough assessments of clients’ mental health status, behavioral issues, and psychosocial needs using standardized risk assessment tools and techniques.
- Collaborate with patients, families, community supports, and healthcare providers to develop individualized care plans addressing medical and psychosocial needs.
- Coordinate and communicate with physicians, unit nurses, social workers, security personnel, outside hospitals, and agencies to support patients through the continuum of care.
- Provide crisis intervention, de-escalation, brief counseling, and safety planning for patients experiencing acute psychiatric crises.
- Educate patients and families about mental health conditions, assessment and treatment processes, and available community resources.
- Facilitate referrals and resources for inpatient or outpatient mental health services and support transitions in care.
- Maintain accurate and timely documentation of assessments, treatment plans, and outcomes in the electronic medical record in accordance with hospital policies and regulatory standards.
- Advocate for patients’ needs and rights and support culturally competent, respectful care.
- Participate in professional development and provide knowledge and guidance to other healthcare support team members.
- Follow ethical practices, hospital policies and procedures, safety protocols, infection-control requirements, and patient-confidentiality standards; contribute to quality improvement and safe therapeutic care.
- Work four shifts per month and meet quality and productivity expectations, including completing yearly competencies.
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What This Job Offers
Career Level
Mid Level
