Crisis Center - Behavioral Health Technician - PRN

Brightli • Sedalia, MO

23h • Onsite

About The Position

The Behavioral Health Technician I works in Centerstone’s Rapid Access Unit in Sedalia, Missouri, supporting clients through daily activities and program expectations with a respectful, therapeutic, trauma-informed approach. The role helps maintain a safe and supportive environment, collaborates with the treatment team on client-centered interventions, and provides rehabilitative support, education, recovery-skills activities, and recreation groups.

The technician supports client admissions, orientations, transfers, and discharges; monitors clients’ health and behavior; and follows authorized medication procedures and program policies. The role includes documenting client care in an electronic medical record, responding to client needs and crisis communications, transporting clients to appointments as needed, and maintaining a safe, clean environment. The technician follows confidentiality requirements, organizational policies, regulations, and applicable State Regulatory and CARF standards, and participates in required meetings and training.

Requirements

• High school education or equivalent and two years of responsible employment; exceptions may be approved by an appropriate Executive Team member.
• Complete First Aid and CPR certification within three months of employment and maintain both certifications.
• Complete Medication Administration training according to program standards.
• Complete Behavioral Management training within 30 days of employment or at the first available class, including CPI for residential programs or Crisis Management through Relias for outpatient programs.
• Complete New Hire Orientation, required initial and annual Relias training, and all mandatory State Regulatory and CARF training.
• Complete 36 hours of training within each two-year period under 9 CSR 10-7.110 E 1 and 40 hours of related training annually.
• Know confidentiality laws governing substance-use and mental-health treatment.
• Communicate clearly verbally and in writing; prepare routine reports and correspondence; and interpret safety rules, maintenance instructions, and procedure manuals.
• Apply basic arithmetic and common-sense judgment, follow written, oral, or diagram-based instructions, and address concrete problems in standardized situations.
• Use basic keyboarding skills to navigate and enter notes in an electronic medical record.
• Establish rapport with clients while maintaining appropriate professional boundaries.
• Successfully complete required criminal-record, driving-record, abuse and neglect, fingerprint, and other applicable background checks.
• Maintain a valid driver’s license in the state of residency, an acceptable driving record, and current auto insurance.
• Be at least 21 years old to operate a company-owned vehicle and at least 23 years old to operate a company-owned 15-passenger van.
• Meet sedentary-work physical requirements, including occasionally exerting up to 10 pounds of force, performing repetitive hand, finger, and arm movements for typing or writing, and sitting most of the time with occasional brief walking or standing.

Nice To Haves

• Human-services or related experience is preferred.

Responsibilities

• Support clients with daily activities and program expectations using a respectful, therapeutic, and trauma-informed approach.
• Promote a safe, supportive environment through supervision, safety checks, bed checks, crisis response, positive redirection, and solution-focused role modeling.
• Collaborate with the treatment team to identify client strengths, needs, abilities, and preferences and implement appropriate interventions.
• Complete admissions, orientations, transfers, and discharges, including explaining rights and rules, obtaining vital signs, conducting safety searches, and collecting specimens when assigned.
• Monitor vital signs, general health, medical symptoms, reported blood glucose levels, behavior, and signs of withdrawal; promptly escalate critical concerns.
• Manage medication processes within authorized training and program policy, including monitoring self-administration, documentation, inventory and storage of over-the-counter medications, discrepancy reporting, and medication destruction procedures.
• Facilitate supervision checks, urine collection and testing, laboratory send-offs, rehabilitative support, education, recovery-skills activities, and recreation groups.
• Transport clients to and from appointments as needed.
• Accurately document client activities, progress, behavior, medical observations, precautions, medications, and shift-change information in the electronic medical record.
• Respond to client needs, crisis calls, incoming messages, and telephone requests with timely communication and strong customer service.
• Maintain a safe, clean environment and promptly report maintenance, equipment, or mechanical safety concerns.
• Follow confidentiality requirements, the Organization Code of Conduct, program philosophy, policies, procedures, regulations, State Regulatory standards, and CARF standards.
• Participate in staff meetings, treatment-team meetings, required training, and other assigned activities.
• Complete other duties assigned by Leadership.

Benefits

• Employee Assistance Program offering 24/7 counseling, legal assistance, and financial consultation for the employee and household at no cost.
• Mileage reimbursement for work functions requiring travel.
• Employee discounts on hotels, theme parks and attractions, and college tuition.
• Paid time off package for full-time employees.
• Health, dental, vision, retirement, life insurance, and other benefits for full-time employees.
• Initial, ongoing, comprehensive, and supportive training.
• Career advancement opportunities and promotion from within.
• Supportive workplace culture focused on employee well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED