Behavioral Health Clinician / Case Manager ($1,500 Bonus)

Easter Seals Blake Foundation•Phoenix, AZ

14d

About The Position

Easterseals Blake Foundation provides comprehensive behavioral health, child welfare, and intellectual and developmental disability services across Arizona. The Behavioral Health Clinician / Case Manager coordinates behavioral health services for adult and child members eligible for public behavioral health services. The role assesses member needs and eligibility, supports service planning, provides intake and assessment services, and delivers therapeutic, rehabilitation, and support services. It also coordinates care with providers, community agencies, hospitals, and families, and responds to crisis and rapid-response needs. The position maintains required documentation and records, meets agency productivity and quality standards, and participates in professional development and meetings. This is a field position involving visits to member homes and other locations, as well as work in a normal office environment. Daily travel is required. Weekend and later hours are required, and additional hours or days may be required depending on circumstances. The role involves frequent interruptions and substantial mental and emotional demands.

Requirements

High school diploma/GED and one year of behavioral health or related work or volunteer experience, or an Associate’s/Bachelor’s degree in Behavioral Health.
Must be at least 21 years of age.
Current, unrestricted Arizona driver’s license, with no more than two minor moving violations or one accident in the past three years.
Three years of driving experience.
Must provide transportation for daily visits, trainings, and other work-related activities; organizational vehicles may not always be available.
Must pass a criminal background check before employment and regular checks during employment.
Ability to obtain and maintain an Arizona DPS Level 1 fingerprint clearance card; employer provides it.
CPR and First Aid certification; employer provides it.
Must satisfactorily complete a Competency Checklist within three months of hire.
Strong clinical knowledge of development across the life span and best practices for working with diverse populations with trauma backgrounds.
Extensive knowledge of managed care systems, AHCCCS/Title XIX medical assistance screening, and ADHS policies and practices.
Ability to establish and maintain a collaborative team environment, work independently, and demonstrate sensitivity to cultural and linguistic diversity.
Ability to use DSM-5-TR to diagnose older children, adolescents, and adults, and the crosswalk to DC-0-5 to provide diagnoses or diagnostic impressions for young children.
Ability to remain calm and supportive in stressful and crisis situations and to work in an environment with considerable mental and emotional demands.
Ability to manage high volumes and unpredictable workloads, remain flexible, and reprioritize as demands change.
Professional appearance, communication, and conduct; excellent interpersonal communication skills; and a high level of computer proficiency.
Ability to lift up to 50 pounds and perform physical activities including stooping, squatting, reaching, pulling, pushing, stretching, ascending and descending stairs, and standing and sitting for long periods.
Visual acuity to read computer screens and forms and assess members’ well-being; verbal communication ability; hearing ability for in-person, phone, and electronic communication; and manual dexterity for typing and writing.
Ability to work weekends and later hours and, when circumstances require, additional hours or days.

Nice To Haves

Bilingual Spanish.

Responsibilities

Assess members’ behavioral health needs and eligibility for services, and assist staff in developing and monitoring member service plans.
Provide comprehensive intakes, assessments, annual assessments, therapeutic services, and support services.
Screen, evaluate, and schedule referred members who may need behavioral health services.
Coordinate communication and care between members, providers, and community agencies, including appointment scheduling, attending telehealth appointments, arranging transportation, conducting CFTs and ARTS, and coordinating hospital discharge appointments.
Provide rehabilitation services, including living skills training, counseling, and supported employment services.
Provide case management, personal assistance, family support, peer support, respite care, and transportation services.
Conduct Rapid Response services and/or intakes according to the needs of the assigned work location.
Perform crisis intervention and solution-focused interventions.
Meet EBF productivity, timeline, and quality standards.
Complete documentation and reporting of member services in accordance with agency and funding requirements, and maintain member records accordingly.
Participate in ongoing professional development and meetings, maintain communication with agency contacts, members, and external agencies, and model professional standards and ethics.
Perform other duties as assigned.

Benefits

Medical, dental, and vision coverage.
403(b) with a 50% employer match up to 3%.
Flexible Spending Account and Dependent Flexible Spending Account.
Health Savings Account.
Voluntary life insurance.
Voluntary short-term disability insurance.
Critical illness insurance.
Accident insurance.
Employer-paid life insurance and long-term disability insurance.
Employee Assistance Program.
$1,500 bonus for full-time hires, paid after six months of continuous employment in the position.