Behavioral Health Clinician / Case Manager ($1,500 Bonus)

Easter Seals Blake Foundation•Phoenix, AZ

About The Position

Easterseals Blake Foundation is hiring a Behavioral Health Clinician / Case Manager to coordinate behavioral health services for adult and child members eligible for public behavioral health services. The position may be classified as a Behavioral Health Technician (BHT) or Behavioral Health Professional (BHP), based on education and experience. The role provides assessments, therapeutic and support services, rehabilitation, case management, crisis intervention, and coordination with members, providers, community agencies, and hospitals. The position follows agency and funding-source requirements for documentation, records, productivity, timelines, and quality standards. This is a field position involving visits to member homes and other sites, along with work in a normal office environment. Daily travel is required; organizational vehicles may not always be available. Weekend and later hours are required, and additional hours or days may be needed depending on circumstances. The role involves frequent interactions with employees, members, and the public, as well as a stressful and unpredictable workload. The stated salary is $20.40–$26.46 per hour, depending on experience and education. Full-time hires are eligible for a $1,500 bonus paid after six months of continuous employment in the position. Easterseals Blake Foundation and Aviva are equal opportunity and affirmative action employers committed to inclusion and diversity.

Requirements

High school diploma or GED and at least 1 year of behavioral health or related work or volunteer experience, or an Associate’s or Bachelor’s degree in Behavioral Health.
Must be at least 21 years of age.
Current, unrestricted Arizona driver’s license with no more than two minor moving violations or one accident within the past three years.
At least three years of driving experience.
Ability to provide transportation for daily visits, trainings, and other work-related activities; organizational vehicles may not always be available.
Ability to pass a criminal background check before employment and regular checks throughout employment.
Ability to obtain and maintain an Arizona DPS Level 1 fingerprint clearance card; employer provides it.
Complete the competency checklist satisfactorily within three months of hire.
Strong clinical knowledge of development across the lifespan and best practices for working with diverse populations with trauma backgrounds.
Extensive knowledge of managed care systems, AHCCCS/Title XIX medical assistance screening, and ADHS policies and practices.
Ability to establish and maintain a communicative, collaborative team atmosphere.
Self-directed, with sensitivity to cultural and linguistic diversity.
Ability to use DSM-5-TR to diagnose older children, adolescents, and adults, and the crosswalk to DC-0-5 to provide diagnoses or diagnostic impressions for young children.
Ability to remain calm, non-defensive, and supportive during stressful and crisis situations.
Ability to work in an extremely stressful environment involving considerable mental and emotional demands.
Ability to manage high volumes and unpredictable work, remain flexible, and reprioritize as demands change.
Professional appearance, communication, and conduct.
Excellent interpersonal communication skills.
High level of computer proficiency.
Ability to lift up to 50 pounds to support member care.
Visual acuity to read computer screens and forms and assess members’ well-being.
Ability to communicate verbally with members and emergency personnel.
Hearing ability for in-person, telephone, and other electronic communication.
Manual dexterity for typing and writing.
Ability to stoop, squat, reach, pull, push, stretch, ascend and descend stairs, and stand and sit for long periods.
Weekend and later hours are required; additional hours or days may be required depending on circumstances.

Nice To Haves

Bilingual in Spanish.
CPR and First Aid certification; employer provides it.

Responsibilities

Assess members’ behavioral health needs and eligibility for services.
Assist staff in developing and monitoring member service plans.
Provide comprehensive intakes, assessments, annual assessments, and therapeutic and support services.
Screen, evaluate, and schedule referred members who may need behavioral health services.
Coordinate communication and care among members, other providers, and community agencies, including scheduling appointments, attending telemedicine appointments, arranging transportation, conducting CFTs and ARTS, and coordinating hospital discharge appointments.
Provide rehabilitation services, including living-skills training, counseling, and supported employment services.
Provide support services, including case management, personal assistance, family support, peer support, respite care, and transportation.
Conduct Rapid Response and/or intakes according to the needs of the assigned work location.
Perform crisis intervention and solution-focused interventions.
Meet EBF productivity, timeline, and quality standards.
Complete documentation and reporting of member behavioral health services in accordance with agency and funding requirements.
Maintain member records in accordance with agency and funding-source requirements.
Participate in ongoing professional development and meetings.
Maintain communication among agency contacts, members, and external agencies.
Model professional standards and ethics in accordance with the EBF Code of Conduct, Strategic Plan, Mission, and Vision.
Perform other duties as assigned.

Benefits

Medical insurance
Dental insurance
Vision insurance
403(b) plan
50% employer match on 403(b) contributions up to 3%
Flexible Spending Account
Dependent Flexible Spending Account
Health Savings Account
Voluntary life insurance
Voluntary short-term disability insurance
Critical illness insurance
Accident insurance
Employer-paid life insurance
Employer-paid long-term disability insurance
Employee Assistance Program
$1,500 bonus for full-time hires after six months of continuous employment in the position