Regional Behavioral Health Services Supervisor

State of Connecticut•Hartford, CT

2d•Onsite

About The Position

The Connecticut Department of Mental Health and Addiction Services (DMHAS) is hiring a Behavioral Health Clinical Supervisor in the Regional Services branch of the Community Services Division, based in Middletown. Regional Services builds collaborative relationships with DMHAS-contracted providers and supports quality care for individuals receiving services. The role serves as a resource to services in the assigned region, requires understanding the DMHAS system of care, and represents the Department in community and provider interactions. Travel within the region is required for monitoring visits, meetings, and community events. This job class directs a clinical division, discipline, or program within a specified geographic area. It manages clinical program staff and operations, plans and evaluates program activities, helps develop policy, monitors compliance and quality, administers contracts and budgets, and addresses staffing, training, reporting, and critical incidents. The position may perform clinical duties and other related duties as required. The schedule is first shift, 40 hours per week, 8:00 AM–4:30 PM. A comprehensive medical examination, including drug screening, is required after a conditional offer. DMHAS employees in this class must maintain an appropriate current clinical license.

Requirements

Four years of professional experience in behavioral health care.
A master’s degree in a clinical discipline, public health administration, health care administration, or hospital administration.
Two years of the required general experience must have involved supervising professional staff.
Must maintain an appropriate current license for clinical social work, marital and family therapy, professional counseling, registered nursing, psychology, or alcohol and drug counseling.
Considerable knowledge of behavioral health care principles, practices, and issues; resources available to client or individual populations; and relevant agency policies and procedures.
Knowledge of and ability to apply management principles and practices, relevant state and federal laws and regulations, behavioral health policies and systems, recovery principles and practices, and public or health care administration.
Considerable interpersonal, oral communication, and written communication skills.
Ability to influence, negotiate, mediate, and resolve conflicts; analyze and synthesize information; collaborate across programs, departments, agencies, and communities; and interpret standards, contracts, and regulations.

Nice To Haves

Experience as a licensed clinician working with adult behavioral health systems and navigating Medicaid 1115 waiver processes related to substance use.
Experience in the adult behavioral health system in both provider and leadership capacities.
Experience participating in committees, work groups, and leadership meetings focused on collaboration and systems change.
Experience overseeing and managing contracts, budgets, and performance targets.
Experience applying a solution-focused approach to identify and address improvement areas in contracted programs and assess the needs of individuals in care.
Experience leading training initiatives or providing technical assistance in a clinical setting.

Responsibilities

Build collaborative relationships with DMHAS-contracted providers and support individuals in receiving quality care.
Serve as a resource to services within the assigned region and understand the DMHAS system of care.
Represent the Department at community events and in interactions with providers and stakeholders.
Travel within the region for monitoring visits, meetings, and community events.
Manage staff and operations of a clinical program, discipline, or specialized area.
Coordinate, plan, and manage program activities; formulate goals and objectives; and develop or assist with implementing related policy.
Interpret and administer pertinent laws and ensure program compliance with standards established by outside monitoring agencies.
Monitor and evaluate staff; manage recruitment, selection, and retention; identify training and development needs; and plan workforce utilization.
Prepare or assist with program budgets and participate in grant and contract preparation and administration.
Ensure compliance with quality assurance findings and recommendations, promote cultural diversity, and protect client or individual rights.
Analyze program-level problems and take appropriate action; investigate and respond to critical incidents.
Prepare or oversee reports and, when required, represent the program in grievances and hearings.
May perform clinical duties and other related duties as required.
Perform other duties as assigned.