Behavioral Health Case Worker

EVCHC Website•West Covina, CA

About The Position

The Behavioral Health Case Worker works within an integrated system of care between primary care and mental health. The role helps ensure that patients seeking medical services are screened for conditions such as anxiety, depression, and substance use, and that their mental health needs are addressed. Duties are performed primarily in a clinical setting and include coordination with medical providers, care teams, and behavioral health staff. The position also involves travel to clinic or meeting sites within the geographic service area. East Valley offers a competitive salary of $23.00–$27.16 (DOE), medical, dental, and vision benefits, a defined contribution retirement plan, paid time off, and paid holidays. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Requirements

Bachelor’s degree in Social Work or a related field.
Current Cardiopulmonary Resuscitation (CPR) certification.
One year of social work experience in a medical or mental health setting.
Bilingual in English and Spanish, and bicultural.
Strong interpersonal skills.
Ability to work within a team environment.
Excellent written and verbal communication skills.
Computer literacy in word processing and spreadsheet programs.
Familiarity with and ability to work within an electronic health records system.
Ability to write notes and track and graph records and reports.
Ability to relate well with patients and provide good customer service by phone and in person.
Ability to work productively in space shared by multiple employees.
Ability to stand, sit, stoop, kneel, and bend; periods of walking, sitting, speaking, hearing, seeing, and articulating clearly are required.
Ability to work with a personal computer.
Ability to travel to and from clinic or meeting sites within the geographic service area.

Responsibilities

Ensure new patients and, as appropriate, returning patients complete required screening tools.
Score behavioral health screeners and enter results into the electronic health record (EHR).
Conduct brief consultations with patients during medical visits to facilitate enrollment in or linkage to behavioral health services.
Work closely with medical providers and care teams to intervene with patients needing immediate consultation.
Provide crisis intervention, case management, referrals, and follow-up as required.
Develop collaborative relationships with care teams, medical providers, and other behavioral health staff.
Participate in weekly and monthly staff meetings with care teams, the behavioral health department, and the supervisor.
Complete all required documentation within 24 hours.