Part-Time Behavioral Health Case Manager - Swing Shift, CDF

Downtown Emergency Service Center•Seattle, WA

12d

About The Position

DESC is hiring a part-time Behavioral Health Case Manager for its Crisis Solutions Center (CSC), a residential treatment facility that provides stabilization services to people experiencing acute or ongoing behavioral health crises. The case manager works on a multidisciplinary team to create and carry out client-centered care and safety plans, facilitate group and individual counseling, and coordinate services with mental health, substance use, and primary care teams. The role also supports access to community resources, maintains relationships with community partners, participates in meetings and trainings, and helps ensure a safe, therapeutic environment. This position is 0.6 FTE, or 22.5 hours per week, working a swing shift from 3:00 p.m. to 11:30 p.m. on Saturday, Sunday, and Monday. Days off are Tuesday through Friday. The position is union-represented by SEIU Healthcare 1199NW. The listed salary is $39.08–$43.15 per hour, with a $0.50-per-hour shift differential. Employees are expected to attend two weeks of onboarding and ongoing full-day trainings.

Requirements

Relevant bachelor's degree in social work, psychology, or a related behavioral science, or a combination of one year of relevant paid work experience and demonstrated ability to perform the required duties.
Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (RAAC) or a superseding credential.
Ability to drive an agency vehicle for agency-related business.
Current Washington State driver's license and an insurable driving record.
Ability to obtain a Washington State Food Handler’s Permit.
Interest in working with individuals who are difficult to engage and maintain in traditional mental health or substance use disorder programs.
Ability to pass a Washington State criminal background check.

Nice To Haves

Eligibility for a Licensed AAC credential or a superseding credential meeting RCW 71.05.020 requirements to act as a Mental Health Professional authorized to independently conduct mental health assessments and make mental health diagnoses.
Two years of experience working with houseless adults experiencing mental health and/or substance use disorders.
Knowledge of de-escalation skills, crisis intervention, and stabilization strategies.
Bilingual abilities.

Responsibilities

Participate in psychiatric consultation, supervision, program meetings, in-service trainings, clinical reviews, and case conferences.
Create and implement short-term care plans, client-driven goal planners, and discharge dispositions.
Help clients access community resources and services, build relationships with external care teams, and receive goal-oriented case management in coordination with existing care teams.
Participate in verbal de-escalation during emergencies and work with the team to maintain a safe, therapeutic environment, including conducting 15-minute client wellness checks.
Demonstrate DESC core values and professionalism, follow clinical policies and procedures, and participate in quality assurance reviews when assigned.
Maintain complete and current clinical and administrative records, including goal planners, progress notes, safety and risk assessments, shift summaries, and care-coordination records.
Provide phone consultation to CSC referents, monitor office security cameras, answer calls, and perform other administrative duties.
Serve food; do laundry and change linens; clean common areas; and occasionally clean bodily fluids and biohazardous waste using appropriate personal protective equipment.
Transport clients when needed, including to appointments outside the CSC.
Attend the two-week onboarding process and ongoing full-day trainings.
Perform other duties as assigned.