Part-Time Behavioral Health Case Manager - Swing Shift, CDF

DESC•Seattle, WA

13d•$39 - $43

About The Position

The Behavioral Health Case Manager works at DESC’s Crisis Solutions Center (CSC), a residential treatment facility providing stabilization services to clients experiencing acute or ongoing behavioral health crises. Working within a multidisciplinary team, the case manager creates and implements detailed, client-centered care and safety plans, facilitates group and individual counseling, and helps integrate services with mental health, substance use, and primary care teams. The role also involves maintaining a comprehensive list of community partners and client resources, participating in staff meetings and trainings, and supporting a safe and therapeutic environment. This is a part-time, 0.6 FTE position working 22.5 hours per week on the swing shift, 3:00 p.m. to 11:30 p.m., Saturday through Monday. Tuesday through Friday are days off. The position includes a $0.50-per-hour shift differential and is represented by SEIU Healthcare 1199NW. New hires attend a two-week onboarding process, with additional full-day trainings ongoing.

Requirements

A relevant bachelor’s degree in social work, psychology, or a related behavioral science, or a combination of one year of relevant paid work experience and demonstrated ability to perform the required duties.
Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (RAAC) or a superseding credential.
Ability to drive an agency vehicle for work; a current Washington State driver’s license and an insurable driving record are required.
Ability to obtain a Washington State Food Handler’s Permit.
Interest in working with individuals who are difficult to engage and maintain in traditional mental health or substance use disorder programs.
Ability to pass a Washington State criminal background check.

Nice To Haves

Eligibility for a Licensed AAC credential or a superseding credential meeting RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses.
Two years of experience working with houseless adults experiencing mental health and/or substance use disorders.
Knowledge of de-escalation skills, crisis intervention, and stabilization strategies.
Bilingual ability.
Candidates with diverse cultural backgrounds and experiences are encouraged to apply.

Responsibilities

Participate in psychiatric consultation, supervision, program meetings, in-service trainings, clinical reviews, and case conferences for clients admitted to the CSC.
Create and implement short-term care plans, develop client-driven goal planners, and establish discharge dispositions.
Help clients access community resources and services, build relationships with external care teams, and coordinate goal-oriented case management with existing care teams.
Participate in verbal de-escalation during emergent situations and work with the team to maintain a safe, therapeutic environment, including conducting 15-minute client wellness checks.
Demonstrate DESC core values and professionalism in interactions with clients and staff, follow clinical policies and procedures, and participate in quality assurance reviews when assigned.
Maintain current and complete clinical and administrative records, including goal planners, progress notes, safety and risk assessments, shift summaries, and care coordination with internal and external partners.
Provide phone consultation to CSC referents, monitor office security cameras, answer calls, and perform other administrative duties.
Serve food, do laundry, change linens, clean common areas, and occasionally clean bodily fluids and biohazardous waste using appropriate personal protective equipment.
Transport clients to appointments outside the CSC when needed.
Attend the two-week onboarding process and ongoing full-day trainings.
Perform other duties as assigned.