Behavioral Health Case Manager

Acentra Health, LLC•UNAVAILABLE, Oregon

8h•Remote

About The Position

Acentra seeks a Case Manager of Behavioral Health to join our growing team. The Case Manager of Behavioral Health will evaluate beneficiaries' needs, develop individualized care plans, and coordinates healthcare team members to ensure optimal client outcomes while adhering to payer requirements. They also facilitate integrated case and disease management activities based on CMSA principles, aiming to stabilize beneficiaries' health and avoid long-term care placement. This position is remote within the State of Oregon.

Requirements

Current, unrestricted license or certification to practice a health or human services discipline in the State of Oregon that allows the health professional to independently conduct an assessment as permitted within the scope of practice of the discipline (Licensed Mental Health Professional (LMHP) licensure such as Licensed Clinical Psychologist (LCP), Licensed Professional Counselor (LPC), Licensed Social Worker (LSW), Licensed Clinical Social Worker (LCSW), Licensed Substance Abuse Treatment Practitioner (LSATP), Licensed Marriage and Family Therapist (LMFT) OR be a Qualified Mental Health Professional (QMHP))
Bachelor’s degree in Social Work, Public Health, Human Services, Healthcare Administration, or a related field
2+ years of experience in Medicaid‑funded case management, care coordination, or community health programs
Experience working with high‑need populations (I/DD, aging adults, SMI, justice‑involved individuals, rural communities, chronic disease, etc.)
Demonstrate the ability to build strong partnerships with CMHPs, CDDPs, healthcare providers, and community organizations
Experience or skills in providing technical assistance, including provider education and best‑practice implementation support

Nice To Haves

Knowledge of Medicaid policy, including OHA standards and regulatory compliance
Person‑Centered Planning principles
HCBS and LTSS knowledge, including eligibility pathways and case management best practices
Experience with behavioral health and disability services (I/DD, SMI, co‑occurring conditions)
Equity and trauma‑informed care practices
Interdisciplinary collaboration with CMHPs, housing supports, and community providers
Data‑informed decision‑making using service utilization and outcomes data
Regulatory compliance with CMS HCBS rules, OHA policies, and Medicaid processes

Responsibilities

Assess, plan, implement, monitor, and evaluate options and services to affect an appropriate, individualized plan with the beneficiary across the continuum of care.
Utilize clinical knowledge and competence, communication skills, problem-solving, and conflict resolution to ensure optimal beneficiary outcomes with consideration to client requirements effectively.
Develop beneficiary-centered care plans.
Demonstrate shared accountability between beneficiaries, caregivers, and providers.
Work collaboratively with the beneficiary, provider, and other Funds Health Care team members to coordinate care.
Address identified gaps in care or compliance.
Maintain strict standards for client confidentiality and client-related information.
Comply with all organizational, state, and federal regulations and policies on confidentiality.
Manage caseload to ensure all required documentation and entry of assessment results into the web-based database are completed accurately and timely, following regulatory requirements and company policies and procedures.
Maintain open communication with all appropriate parties.
Pursue ongoing education, certification, and self-development to remain current with case management standards.
Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.
Other duties as assigned.