Behavioral Health Case Manager
PanCare Health•Panama City, FL
•$0 - $20•Onsite
About The Position
PanCare of Florida is hiring a Behavioral Case Manager to join its Behavioral Health team in Panama City, Florida. The role coordinates care for individuals with behavioral health conditions in collaboration with a multidisciplinary team, healthcare providers, family members, and community resources. The Case Manager helps patients access appropriate care and support services, while contributing to their overall well-being.
Requirements
- At least 1 year of experience in practice support in behavioral health settings.
- Understanding of behavioral health conditions and treatment methods.
- Strong verbal and written communication skills.
Nice To Haves
- At least 3 years of experience in practice support in behavioral health settings, with experience in mental health or substance abuse.
- Basic Life Support.
- Crisis Intervention training.
Responsibilities
- Serve as the primary point of contact for patients and coordinate care across therapists, physicians, and community services.
- Advocate for patients to receive timely, appropriate care and represent their needs and concerns with healthcare providers, insurers, and other relevant parties.
- Connect patients to resources such as therapy, support groups, financial assistance, and housing.
- Provide emotional support, education, and guidance to patients and families about behavioral health conditions, treatment options, and coping strategies.
- Maintain accurate, detailed, and up-to-date patient case records, including appointment conditions, demographic updates, provider communications, and changes in status.
- Connect patients with providers for crisis intervention and stabilization support when needed, helping ensure their safety and well-being during emergencies.
- Collaborate with community-based organizations and resources to connect patients with services that complement their treatment plans.
Benefits
- Medical, dental, and vision insurance.
- 14 paid holidays.
- 3 weeks of paid vacation per year.
- 403(b) plan with a 6% employer match and 3% base employer contribution.
- Supportive work environment.
- Opportunities for professional growth.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
