About The Position

The Behavioral Health Associate provides care to patients in accordance with instructions from physicians and other health practitioners. The role supports patient safety and well-being by maintaining a positive, supportive, and structured environment, responding promptly to patient requests, and treating patients and customers with empathy and professionalism. The associate works as part of a multidisciplinary team to support treatment goals, coping skills, wellness, and patient independence. Responsibilities include conducting and documenting safety checks and patient observations at required intervals; maintaining a safe, secure, comfortable, clean, and uncluttered environment; documenting appropriate clinical information; and reporting significant changes in a patient’s condition or response to treatment to the nurse promptly. The associate may obtain and document vital signs, height, and weight; help patients with activities of daily living; support admissions and discharges; lead or co-lead individual or group activities; participate in rehabilitation and treatment programs; and arrange or provide patient transportation as needed. The role also involves responding to distressed patients, using de-escalation techniques, and assisting with seclusion and restraint when necessary. Work quality, attendance, and adherence to the work schedule are expected. Other duties may be assigned as circumstances require.

Requirements

  • High school diploma or equivalent required.
  • CPR certification required; training is available upon hire and offered by the facility.
  • De-escalation and restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

  • Six months of experience as a BHA1 preferred.
  • Six months or more of experience working with the specific population of the facility preferred.
  • First aid may be required depending on state or facility requirements.

Responsibilities

  • Demonstrate urgency regarding patient safety and excellent customer service.
  • Maintain a positive, supportive, structured, safe, secure, and comfortable environment for patients, visitors, and staff.
  • Conduct safety checks and supervise patients at 15-minute intervals, according to special precautions or individualized guidelines.
  • Complete required patient rounds on time and maintain clean, uncluttered patient rooms.
  • Document timely, accurate, and appropriate clinical information in patient records.
  • Obtain and document patients’ vital signs, height, and weight when assigned.
  • Identify oneself to patients and visitors and respond promptly to patient requests.
  • Engage patients in activities and interactions that encourage achievement of treatment goals.
  • Respond to distressed patients non-threateningly and attempt to understand the source of distress.
  • Use de-escalation techniques and assist with seclusion and restraint when necessary.
  • Work with the multidisciplinary team to promote patient safety, coping skills, and independence.
  • Monitor behavioral improvements, reinforce positive behaviors, communicate patient changes and treatment responses to the team, and report significant changes to the nurse immediately.
  • Reinforce skills patients learn from nurses, physicians, and therapists that promote physical and mental wellness.
  • Oversee or assist with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens.
  • Assist with admissions and discharges as needed.
  • Lead or co-lead individual or group sessions as part of recreational or therapeutic procedures.
  • Participate in rehabilitation and treatment programs and teach strategies that promote wellness and independence as needed.
  • Provide or coordinate patient transportation as needed.
  • Maintain accurate, neat, and timely work and adhere to the work schedule and attendance expectations.
  • Acknowledge and work to resolve unmet patient needs and complaints.
  • Perform other functions and tasks as assigned.

Benefits

  • $3,000 sign-on bonus.
  • EarnIn Next Day Pay benefit; ask the recruiter for details.
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