Behavioral Health Associate - Nights

Acadia Healthcare•Knoxville, TN

About The Position

The Behavioral Health Associate provides personal care services to patients at the facility under the direction of clinical or nursing leadership. The role supports patient safety and well-being by maintaining a positive, supportive, and structured environment; observing patients; and communicating significant observations to nursing staff. The associate interacts professionally and empathetically with patients and customers, acknowledges unmet patient needs, and works to resolve complaints.

Requirements

High school diploma or equivalent.
CPR certification required; training is available upon hire and offered by the facility.
De-escalation and restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

Six months or more of experience working with the facility's specific patient population.
First aid, where required by state or facility requirements.

Responsibilities

Prioritize patient safety and provide excellent customer service.
Help ensure patients' well-being and maintain a positive, supportive, and structured environment.
Conduct safety checks and provide supervision at 15-minute intervals, according to special precautions or individualized supervision guidelines.
Document timely, accurate, and appropriate clinical information in patients' medical records.
Help provide a safe, secure, and comfortable environment for patients, significant others, and staff.
Interact routinely with patients, observe their behavior, and communicate significant observations to nursing staff.
Oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens.
Obtain and document patients' vital signs, height, and weight when assigned.
Facilitate educational and rehabilitative groups on topics such as social skills, coping skills, anger management, and independent living skills.
Engage patients in activities and interactions that encourage progress toward treatment goals.
Complete and maintain required documentation.
Assist with follow-up and paperwork related to incidents and events at the facility.
Provide patient transportation or coordinate it with an appropriate staff member.
Acknowledge and work to resolve complaints when patient needs are not met.
Perform other functions and tasks as assigned.