Behavioral Health Associate - Nights

East Tennessee Behavioral Health•Knoxville, TN

About The Position

The Behavioral Health Associate provides personal care services to facility patients under the direction of clinical or nursing leadership. The role supports patient well-being and safety while maintaining a positive, empathetic, professional, supportive, and structured environment. Associates respond to patient concerns and work to resolve complaints, recognizing patient safety as a top priority. The position includes observing and communicating patient behavior, conducting safety checks and supervision at required intervals, documenting clinical information, and assisting patients with daily activities as needed. Associates may also help facilitate educational and rehabilitative groups, support treatment goals, take assigned measurements and vital signs, and assist with transportation and facility documentation.

Requirements

High school diploma or equivalent.
CPR certification required; training is available upon hire and offered by the facility.
De-escalation and restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

Six months or more of experience working with the specific population served by the facility.
First aid, where required by state or facility requirements.

Responsibilities

Prioritize patient safety and provide excellent customer service.
Support patient well-being and maintain a positive, supportive, and structured environment.
Conduct safety checks and supervise patients at 15-minute intervals, according to special precautions or individualized supervision guidelines.
Document timely, accurate, and appropriate clinical information in patient medical records.
Help maintain a safe, secure, and comfortable environment for patients, significant others, and staff.
Interact routinely with patients, observe their behavior, and communicate significant observations to nursing staff.
As needed, oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens.
As assigned, obtain and document patient vital signs, height, and weight.
Facilitate educational and rehabilitative groups on topics such as social skills, coping skills, anger management, and independent living skills.
Engage patients in activities and interactions designed to encourage achievement of treatment goals.
Complete and maintain required documentation, and assist with incident and event follow-up and paperwork.
As needed, provide patient transportation or coordinate it with the appropriate staff member.
Acknowledge unmet patient needs and work to resolve complaints while maintaining a positive, empathetic, and professional attitude.
Perform other functions and tasks as assigned.