Behavioral Care Manager
About The Position
Provides and coordinates behavioral health care management for patients in collaborative care, integrating primary care and behavioral health. The role conducts mental health assessments in the Adult Medicine clinic, provides psychoeducation and brief, structured psychotherapy, and coordinates treatment with patients, medical providers, and consulting psychiatric professionals. It monitors patient symptoms and medication side effects using standardized measures, maintains an electronic patient registry, supports referrals, and completes relapse prevention plans for patients who improve. The position participates in staff meetings, supervision, trainings, quality improvement activities, and caseload reviews. It documents encounters accurately according to organizational policies and reimbursement requirements, maintains patient and employee confidentiality, and performs other assigned duties. The role reports to the Clinical Director of Behavioral Health and receives administrative supervision in Outpatient Behavioral Health.
Requirements
- Master's degree.
- At least 3 years of job-related experience.
- Prior experience in brief, structured, evidence-based counseling.
- Ability to work independently in a fast-paced environment.
- Competency in DSM-5, ICD-10, and use of CPT codes.
Nice To Haves
- Experience with depression care management.
- Experience with electronic health records.
- Experience working in a primary care setting.
- Proficiency in Microsoft Excel.
Responsibilities
- Conduct mental health assessments of patients in the Adult Medicine clinic.
- Provide psychoeducation about behavioral health treatment options.
- Consult with patients and medical providers about treatment options and preferences, and coordinate initiation of treatment plans.
- Monitor patients in person or by phone using standardized measures to track symptom severity and medication side effects; provide education as needed.
- Provide brief, structured psychotherapy and behavioral activation to address depression and anxiety.
- Participate in regular caseload supervision with a consulting psychiatrist or psychiatric nurse practitioner, focusing on patients who have not improved adequately within the specified time frame.
- Coordinate communication between patients, medical providers, and consulting psychiatrists or psychiatric nurse practitioners.
- Recommend evidence-based treatment-plan changes, discuss recommendations with medical providers, and implement new plans.
- Complete relapse prevention plans with patients who have improved.
- Maintain an electronic registry of program patients.
- Facilitate treatment referrals and communicate effectively with community agencies.
- Provide formal or informal teaching and consultation to health professionals and the community, as requested.
- Document all encounters accurately and concisely according to organizational policies, procedures, and reimbursement requirements.
- Attend staff meetings, supervision, work-assignment meetings, and trainings.
- Participate in assigned quality-improvement activities and perform within acceptable limits on quality-assurance indicators.
- Use time efficiently and cost-effectively; arrive punctually, use leave responsibly, and ensure coverage when absent.
- Maintain patient and employee confidentiality in the management of information.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
