Behavior Support Direct Support Professional

Access Services•Malvern, PA
•Onsite

About The Position

Access Services is seeking an Enhanced Direct Support Professional (DSP) for its Home and Community Supports team in Malvern, Pennsylvania. The role supports adults with developmental disabilities or autism who want to continue living in a home environment. The DSP helps individuals maintain or increase independence and pursue their desired lives by providing high-quality care and support in the home and community. This enhanced case involves hands-on support for an individual who responds well to a consistent, predictable, and strong staff presence. The position is worked primarily in the community, with available shifts Monday through Friday from 9:00 AM to 4:00 PM. Access Services is open to full-time or part-time staff for these shifts. The DSP provides support according to each individual’s plan of care and approved interventions, including safe crisis management, emotional support, and positive reinforcement. The role also involves community activities, daily living and personal care support, case-note documentation, and participation in supervision, training, and professional development. Work takes place at program sites and in the community and requires maintaining the individual’s safety while carrying out care and household or community tasks.

Requirements

  • Meet qualifying and ongoing job criteria, including background checks, a physical examination, and a driving history record.
  • Meet one of the Enhanced DSP qualification paths: a bachelor’s degree in Psychology, Education, Special Education, Counseling, Social Work, or Gerontology; a high school diploma/GED plus at least one year (at least 1,000 hours) of Direct Support Professional experience and completion of NADD Certification with Access Services’ support; or an accepted active credential such as NADD Competency Based Clinical Certification, NADD Competency-Based Dual Diagnosis Certification, NADD Competency-Based Direct-Support Professional Certification, Registered Behavior Technician, Certified Nursing Assistant, or Board Certified Assistant Behavior Analyst.
  • For the high-school/GED and experience qualification path, provide two reference letters: one from a client or family member and one from a supervisor.
  • Hold a valid U.S. driver’s license for at least two years, excluding time with a permit.
  • Have no serious traffic convictions within the past three years, including DUI, reckless driving, leaving the scene of an accident, or three or more traffic violations and/or at-fault accidents during that period.
  • Have access to a reliable vehicle during work hours with valid registration and inspection stickers, and valid auto insurance; provide proof of being a covered driver on the insurance policy.
  • Demonstrate creative problem-solving and strong interpersonal skills.
  • Be able to teach basic daily living skills and be willing and able to provide personal care.
  • Have knowledge of basic family dynamics and the ability to build effective working relationships with individuals, families, case managers, and the public.
  • Communicate ideas clearly with individuals and families and document outcomes clearly and precisely.
  • Demonstrate sensitivity to the family atmosphere and commitment to resident rights and the individuality of the person served.
  • Manage time and work independently within provided guidelines.
  • Be proficient in, or able to learn, workplace applications, platforms, and technologies.
  • Be able to meet the physical demands of providing direct care, supervision, mobility assistance, and household and community support.

Nice To Haves

  • Training in autism spectrum disorders.
  • Experience managing medical needs.
  • Experience in behavior management.

Responsibilities

  • Support adults with developmental or intellectual disabilities in the region served.
  • Provide creative support through varied tasks and activities in the community.
  • Follow each individual’s plan of care and use approved interventions, including safe crisis management techniques, emotional support, and positive reinforcement.
  • Maintain appropriate case notes and document clear, precise outcomes as outlined in the person’s plan.
  • Provide direct care and supervision in program sites, the home, and the community while keeping individuals safe.
  • Teach basic daily living skills and provide personal care when needed.
  • Complete household and community tasks such as laundry, cleaning, meal routines, shopping, or dining out while ensuring safety and compliance with the ISP.
  • Participate in supervision, training, and professional development.

Benefits

  • Medical, dental, vision, and prescription coverage; Access Services covers up to 88% of health premiums, and many employees pay less than $150 per month.
  • Company-paid life insurance, disability protection, and catastrophic sick leave.
  • For full-time employees, up to nearly six weeks of paid time off in the first year, including 20 or more PTO days and nine paid holidays; additional time is added with career growth.
  • 401(k) with company match.
  • Tuition reimbursement and college tuition discounts.
  • Mileage and toll reimbursement.
  • Employee Assistance Program with free, confidential counseling and emotional support through in-person, telehealth, and text therapy, as well as financial and legal guidance.
  • Paid training, ongoing professional development, and opportunities to learn and advance across roles and programs.
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