BEER-WINE-LIQR/CLERK
About The Position
Create an outstanding customer experience through exceptional service, and maintain a safe, clean environment that encourages customers to return. Assist the department manager in meeting sales and profit goals and monitor established quality assurance standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The clerk supports adult beverage merchandising and promotions, helps customers select products, and prepares, labels, stocks, and inventories merchandise. The role also includes monitoring freshness and cooler temperatures, reporting discrepancies and safety concerns, inspecting equipment, and notifying management of accidents or illegal activity. The essential functions must be performed with or without reasonable accommodation.
Requirements
- Must be 21 years of age.
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math.
Nice To Haves
- Beer, wine, or liquor experience.
- Knowledge of imported and domestic varieties, their flavor profiles, and how they are made.
- Knowledge of industry trends in specialty wines and beers as they relate to customers.
- Retail experience.
- Ability to speak, read, and/or write in a second language.
Responsibilities
- Promote trust and respect among associates.
- Create a welcoming environment for customers and answer questions about products sold in the department and throughout the store.
- Maintain knowledge of department products and respond to questions or make product suggestions.
- Assist with adult beverage category display plans and special in-store promotions in consultation with store management.
- Maintain familiarity with adult beverage product names, pronunciation, origins, and industry terms.
- Inform customers about Beer/Wine/Spirits specials and recommend products to meet their needs.
- Prepare, package, label, and inventory merchandise.
- Check product quality and freshness, review sell-by dates, and take appropriate action.
- Label, stock, and inventory department merchandise.
- Report product ordering or shipping discrepancies to the department manager.
- Maintain a positive attitude and stay current with present, future, seasonal, and special advertisements.
- Maintain proper temperatures in cases and coolers and keep temperature logs.
- Follow safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of needed repairs.
- Notify management of customer or employee accidents.
- Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
- Perform the essential functions of the position with or without reasonable accommodation.
Benefits
- Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to plan terms and eligibility.
- Flexible scheduling in full- and part-time roles.
- Paid time off, including holiday and sick pay, based on eligibility and length of service.
- Free counseling through the Employee Assistance Program and confidential financial tools and coaching.
- Associate discounts on purchases, including food, travel, and technology.
- Up to $21,000 in tuition reimbursement over the course of a career through the Continuing Education program.
- Training programs and career pathways.
- Paid time off, including vacation, sick leave, and parental leave.
- 401(k) plan, subject to eligibility requirements.
- Group term life insurance, subject to eligibility.
- Eligibility for an annual bonus based on company performance.
- Tuition assistance, college scholarships, and educational leave of absence, depending on location, criteria, and eligibility.
- Internal training and development resources.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
