Beauty Sales - Lancôme - Stonebriar Centre

Nordstrom•Frisco, TX

2d•Onsite

About The Position

As a member of Nordstrom’s Beauty Department and beauty community, the Beauty Sales employee creates personalized beauty experiences, engages customers to understand their needs, and maximizes sales for on-trend and luxury beauty brands. The role focuses on makeup and skincare, building customer relationships in-store and digitally, and contributing to a welcoming, inclusive team environment. The employee keeps current with beauty trends and product knowledge through training provided by Nordstrom and brand partners. Hours vary by week according to business needs, and the role may require occasional flexibility to support other departments.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings, weekends, and holiday or event shifts.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped merchandise, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve in-store and digital sales goals using selling tools, including text and social media.
Book appointments and drive sales for in-store beauty events and services.
Keep the department organized, clean, and ready for customers.
Keep up with beauty trends, products, and industry knowledge through Nordstrom and brand-partner training.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards accounts.