Beauty Sales - Bobbi Brown - Alderwood Mall

Nordstrom•Lynnwood, WA

1d•$24 - $25•Onsite

About The Position

In the Nordstrom Beauty Department, the Beauty Sales employee creates personalized beauty experiences for customers and works with a passionate team. The role engages customers to understand their needs and maximize sales across on-trend and luxury beauty brands. The employee is expected to be passionate about beauty trends, makeup, and skincare and to build a customer following both in-store and digitally. The employee conducts makeup applications and skincare analyses, recommends products based on customers’ beauty goals, and helps maintain a welcoming, inclusive, organized, and clean department. The role includes meeting sales goals through in-store and digital selling, booking appointments and promoting Beauty events and services, keeping up with trends and product knowledge through training, and handling sales, refunds, and exchanges while building customer loyalty through Nordstrom Rewards accounts. The role requires a flexible schedule based on business needs, including evenings and weekends, and involves continuous movement for 6–8 hours per shift and handling merchandise and assisting customers. The listed pay range is $24.05–$25.05 hourly. Beauty sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses. Benefits include medical, vision, dental, retirement, paid time away, life insurance, disability coverage, merchandise discounts, and EAP resources; eligibility requirements may apply.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Excellent ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
Regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for all customers.
Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Stay current on beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges.
Build customer loyalty by opening new Nordstrom Rewards program accounts.