Beauty Sales - Chanel - Galleria at Roseville

Nordstrom • Roseville, CA

1d • $22 - $23 • Onsite

About The Position

In Nordstrom’s Beauty Department, Beauty Sales employees create personalized beauty experiences and help customers feel their best. The role focuses on understanding customer needs and maximizing sales across on-trend and luxury beauty brands. Employees build customer relationships in store and digitally while contributing to a passionate, inclusive team. The position includes makeup applications, skincare analyses, product recommendations, sales and service transactions, event appointments, and maintaining a customer-ready department. Nordstrom and brand partners provide training on beauty trends, products, and industry knowledge.

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.
• Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
• Ability to regularly lift items weighing up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
• Book appointments and drive sales for in-store Beauty events and services.
• Keep the department organized, clean, and customer-ready.
• Keep up with beauty trends, products, and industry knowledge through Nordstrom and brand-partner trainings.
• Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.
• Connect with customers, proactively handle customer concerns, and contribute to a positive team environment.

Benefits

• Medical, vision, and dental coverage options.
• Retirement benefits, including 401(k).
• Paid time away and PTO accruals.
• Life insurance and disability insurance options.
• Merchandise discount.
• Employee Assistance Program (EAP) resources.
• Holidays.
• Position may be eligible for performance-based incentives or bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed