Beauty Sales - Chanel - Fashion Mall at Keystone

Nordstrom•Indianapolis, IN

1d•$19 - $20•Onsite

About The Position

As a member of Nordstrom’s Beauty Department, you will create personalized beauty experiences for customers and work with a team that values your skills. The role focuses on understanding customers’ needs and maximizing sales across on-trend and luxury beauty brands. You will engage customers in person and digitally, provide makeup and skincare recommendations, and help create an inclusive and welcoming environment. The position is for the Chanel beauty counter at Fashion Mall at Keystone. The role requires a flexible schedule based on business needs, including evenings and weekends. Physical duties include continuous movement during a 6–8-hour shift, frequent bending, twisting, squatting, flexing, reaching, and use of the hands. You will handle merchandise, including bulky or awkward items, lift items above your head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds. Pay is listed at $19.15–$19.95 per hour. Beauty sales roles typically receive 3% commission, and the position may be eligible for performance-based incentives or bonuses.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, and ability to provide a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to meet the physical requirements of the role, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, and reaching; frequent hand use for grasping, fine manipulation, pushing, and pulling; handling and reaching for bulky or awkwardly shaped merchandise; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store beauty events and services.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges.
Build customer loyalty by opening new Nordstrom Rewards program accounts.