Sales Advisor - The Fashion Mall at Keystone

Warby Parker•Indianapolis, IN
•Onsite

About The Position

Warby Parker is seeking a well-rounded Sales Advisor to help provide excellent service to customers and support the success of its retail locations. Sales Advisors represent Warby Parker’s values and brand philosophy, help make glasses shopping an exceptional experience, and contribute to customer interactions, process improvements, and special projects. The role calls for strong product knowledge, thoughtful style advice, teamwork, and a proactive approach to customer and team needs.

Requirements

  • Customer-facing experience in a service-minded environment.
  • Ability to communicate effectively with a variety of people.
  • Organized, attentive, and detail-oriented.
  • Not listed on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Nice To Haves

  • Excited to work and learn at a fast-paced, high-growth company.
  • Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
  • Positive team player who leads by example.
  • Energetic self-starter with an entrepreneurial spirit.
  • Interest in fashion and technology.

Responsibilities

  • Communicate Warby Parker’s values and brand philosophy on the sales floor.
  • Provide wonderful customer service.
  • Demonstrate product knowledge and offer style advice.
  • Develop ideas to reinvent retail and the glasses-shopping experience.
  • Anticipate the needs of customers and teammates and offer assistance.
  • Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life and AD&D insurance
  • Paid sick leave
  • Paid holidays
  • Vacation days
  • 401(k) retirement savings plan
  • Parental leave
  • Short-term disability
  • Employee Stock Purchase Plan
  • Employee Assistance Program (EAP)
  • Bereavement support
  • Optical Education Reimbursement
  • Free eyewear
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