Beauty Sales - Chanel - Fashion Mall at Keystone

Nordstrom • Indianapolis, IN

9h • Onsite

About The Position

In Nordstrom’s Beauty Department, Beauty Sales employees create personalized beauty experiences, engage customers to understand their needs, and maximize sales of on-trend and luxury beauty brands. The role is suited to someone passionate about beauty trends, makeup, and skincare who can build a customer following in-store and digitally. Employees work with a team to provide a welcoming and inclusive experience, meet sales goals, and develop customer loyalty.

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals and interest in using networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.
• Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
• Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
• Book appointments and drive sales for in-store Beauty events and services.
• Keep the department organized, clean, and customer-ready.
• Stay current on beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
• Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

• Medical, vision, and dental insurance options
• Retirement benefits
• Paid time away and PTO accruals
• Life insurance and disability insurance options
• Merchandise discount
• Employee Assistance Program (EAP) resources
• Holidays
• May be eligible for performance-based incentives or bonuses

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed