Beauty Sales - MAC - Scottsdale Fashion Square

Nordstrom•Scottsdale, AZ

17h•Onsite

About The Position

In Nordstrom’s Beauty Department, the Beauty Sales employee creates personalized beauty experiences for customers and contributes to a passionate team. The role involves engaging with customers to understand their needs and maximizing sales for on-trend and luxury beauty brands. The employee is expected to build a customer following in-store and digitally and stay current on beauty trends, products, and industry knowledge through training from Nordstrom and brand partners. The position pays $20.10–$20.90 per hour. Beauty sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and employee assistance program resources, subject to eligibility requirements.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, including providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve in-store and digital sales goals using selling tools, including text and social media.
Book appointments and drive sales for in-store beauty events and services.
Keep the department organized, clean, and customer-ready.
Stay current on beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards accounts.