Beauty Sales - Chanel - Easton Town Center
About The Position
As a member of Nordstrom’s Beauty Department and the Chanel beauty team at Easton Town Center, you create personalized beauty experiences and help customers feel their best. You engage customers to understand their needs, recommend luxury beauty products, and maximize sales in store and digitally. The role includes makeup applications and skincare analyses, building customer relationships and loyalty, supporting in-store events and services, and maintaining a welcoming, organized department. Nordstrom and brand-partner training helps you stay current on beauty trends, products, and industry knowledge.
Requirements
- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Ability to connect with customers and proactively handle customer concerns.
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
- Strong multitasking, organization, and follow-through skills.
- Drive to achieve sales goals and interest in using networking and technology.
- Ability to work a flexible schedule based on business needs, including evenings and weekends.
- Ability to meet the physical requirements: continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching; frequent hand use for grasping, fine manipulation, pushing, and pulling; handling bulky or awkward items and reaching to lift them overhead; regularly lifting up to 10 pounds and occasionally up to 25 pounds.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
- Collaborate with team members to create a welcoming and inclusive environment for customers.
- Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
- Book appointments and drive sales for in-store beauty events and services.
- Keep the department organized, clean, and ready for customers.
- Stay informed about beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
- Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards accounts.
- Connect with customers, address their concerns proactively, and contribute to a positive team environment.
Benefits
- Medical, vision, and dental coverage
- Retirement benefits, including 401(k)
- Paid time away and PTO accruals
- Life insurance and disability coverage
- Merchandise discount
- Employee Assistance Program (EAP) resources
- Holidays
- Potential eligibility for performance-based incentives or bonuses
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
