Beauty Sales - Chanel - Southcenter

Nordstrom•Tukwila, WA

3d•$24 - $25•Onsite

About The Position

In Nordstrom’s Beauty Department, Beauty Sales team members create personalized beauty experiences and contribute to a passionate, inclusive team. The role focuses on engaging customers to understand their needs and maximizing sales for on-trend and luxury beauty brands. Team members use their knowledge of beauty trends, makeup, and skincare to build customer relationships and followings both in-store and digitally. The position includes performing makeup applications and skincare analyses, recommending products to meet customers’ beauty goals, and supporting customers with sales and service. Team members use selling tools, including text and social media, book appointments, promote in-store beauty events and services, maintain an organized and clean department, complete Nordstrom-provided and brand-partner training, process transactions, and build customer loyalty through Nordstrom Rewards accounts. The posted hourly pay range is $24.05–$25.05. Beauty and Men’s Fragrance sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses. Nordstrom offers benefits including medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources; eligibility requirements may apply.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for all customers.
Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Maintain department organization and cleanliness so it is customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges.
Build customer loyalty by opening new Nordstrom Rewards program accounts.