Beauty Advisor - Chanel

Saks•San Francisco, FL

About The Position

The Beauty Advisor - Chanel works under the direction of the Cosmetics Selling Manager to provide outstanding customer service, build individual and vendor-line sales, establish and maintain customer relationships, work effectively with team members, and establish new Saks Fifth Avenue accounts. The role requires adherence to company standards and procedures, participation in in-house training programs and pre-booked facial consultation events, maintaining a properly merchandised counter, and proficiently closing retail sales. Using Saks Fifth Avenue’s clienteling system, the Beauty Advisor is responsible for driving their own business and success. The position focuses on delivering an exceptional customer experience from the initial approach and product application through sale completion and follow-up. The Beauty Advisor serves as a brand expert and department representative, maintains productive relationships with customers and the designated Account Executive, and keeps the selling area clean, tidy, and welcoming. The salary range is $19.16–$23.95. Actual starting pay depends on work location, experience, and other job-related factors. The role offers benefits subject to applicable eligibility requirements, including medical, dental, vision, retirement, insurance, and voluntary benefits.

Requirements

  • At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.
  • Previously demonstrated successful sales experience, including exceeding quota.
  • Ability to work in a fast-paced, team-oriented environment, multitask, and work with minimal supervision.
  • Ability to learn and use Saks Fifth Avenue’s proprietary online clienteling tools and software.
  • Attention to detail, initiative, and a positive approach to work.
  • Ability to work well with others and independently to drive a successful business.
  • Sound business judgment and organizational ability.
  • Ability to provide professional makeup and treatment consultations and applications.

Responsibilities

  • Model Saks Fifth Avenue Principles: Greet, Relate, Exceed, Attend, and Thank.
  • Achieve and exceed individual, vendor-line, event, and department sales goals.
  • Build and maintain excellent customer relationships as the brand expert and department representative.
  • Maintain a positive image as a liaison between Saks Fifth Avenue and the designated Account Executive.
  • Use Saks Fifth Avenue’s online clienteling resource to record and maintain customer information and preferences.
  • Provide an exceptional customer experience from approach and application through closing the sale and following up with the customer.
  • Maintain counter standards and ensure the selling area is clean, tidy, and welcoming.
  • Participate in in-house training programs and pre-booked facial consultation events.
  • Establish new Saks Fifth Avenue accounts.
  • Work effectively with team members while driving individual business and sales.

Benefits

  • Comprehensive benefits package for eligible full-time employees, including medical, vision, and dental coverage.
  • Employee discount.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) retirement plan.
  • Basic life insurance.
  • Supplemental life insurance.
  • Disability insurance.
  • Additional voluntary benefits, such as critical illness, hospital, and accident insurance.
  • Career advancement opportunities across retail, distribution, digital, and corporate functions.
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